Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Can't click. Can move dialog boxes or click them closed.

  • 2 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 cor-el

john99716
john99716
more options

Windows 7 Pro 64 bit. Firefox latest version, 96.0.3 in this case. The browser will not recognize that I am clicking on boxes. For example, if I go to help>about then I can't click on any of the links or close the window. I have to use task manager to end Firefox. Another example, I received a legitimate email with a link to download a file, I click on the link in the email and file download dialog box opens but again, I can't click on anything.

Windows 7 Pro 64 bit. Firefox latest version, 96.0.3 in this case. The browser will not recognize that I am clicking on boxes. For example, if I go to help>about then I can't click on any of the links or close the window. I have to use task manager to end Firefox. Another example, I received a legitimate email with a link to download a file, I click on the link in the email and file download dialog box opens but again, I can't click on anything.

所有回复 (2)

FredMcD
FredMcD
more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to close the window via "Ctrl+W".

Can you use the Tab key to set focus to a button and press Space or Enter to simulate a click ?