搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

The update to version 91.5.0 just knocked out many of my messages. How do I get them back? How do I revert to an earlier version?

  • 4 个回答
  • 3 人有此问题
  • 13 次查看
  • 最后回复者为 tudor.ambarus

more options

Please help me get my messages back. The upgrade to 91.5.0 knocked them out. I have had this problem with an earlier upgrade. Some, but not all messages, become illegible (not in text form). I would like to go back to an earlier version that does not have this problem.

Please help me get my messages back. The upgrade to 91.5.0 knocked them out. I have had this problem with an earlier upgrade. Some, but not all messages, become illegible (not in text form). I would like to go back to an earlier version that does not have this problem.

被采纳的解决方案

TRy repairing the folder.

  • Right click on folder and select 'Properties'
  • click on 'Repair Folder'
  • click on 'OK'

As you experienced a similar issue before - Did you create a backup of profile name folder prior to updating?

Going back to a previous version may not suddently display correctly and it is not quite so straight forward as uninstalling and reinstalling, but it is possible.

Do you compact folders on a regular basis? Do you allow Anti-Virus products to scan Thunderbird files and folders?

定位到答案原位置 👍 1

所有回复 (4)

more options

选择的解决方案

TRy repairing the folder.

  • Right click on folder and select 'Properties'
  • click on 'Repair Folder'
  • click on 'OK'

As you experienced a similar issue before - Did you create a backup of profile name folder prior to updating?

Going back to a previous version may not suddently display correctly and it is not quite so straight forward as uninstalling and reinstalling, but it is possible.

Do you compact folders on a regular basis? Do you allow Anti-Virus products to scan Thunderbird files and folders?

more options

Repairing the folder as you suggested worked perfectly. Thank you. The errors occurred possibly just as the update came in. They were all on January 11, 2022 messages.

more options

I have the same problem. However repairing folders is only a temporary fix. As soon as I navigate away and back, the recently (since upgrade?) received emails are hidden, once again.

I can see the emails in question with a global search of the folder.

more options

Oh, the horror. Thunderbird should have provided an easy way to get back to the previous version of thunderbird. I regret having the automatic updates on. I have similar problems and opened a ticket at https://support.mozilla.org/ro/questions/1365903. Repairing the inbox folder didn't help.

由tudor.ambarus于修改