Sending outgoing email from Lycos account problem.
All of a sudden I can no longer send email from my lycos address/account using Thunderbird.
Despite my having the outgoing settings correct, (smtp.lycos.com, port 465, normal password, SSL/TLS) and have not changed anything in years, nothing I try seems to work.
I did contact Lycos, and they responded by saying this:
"Thank you for contacting the Lycos Support Team. After reviewing your account I temporarily added it to the email client Thunderbird I was able to send a message without any issues as you can see in the following screenshots the message arrived as intended, however, I noticed there's some kind of bug because the message is sent but it stays there like it hasn't been sent but that's a Thunderbird issue, however, the message was successfully sent, in the first screenshot is the configuration I used, the second one is the mailbox where the message was received and the third screenshot it's the Thunderbird bug."
Please help me, and many thanks for your time!
P.s. attached are the images that the Lycos help person sent to me as well as my thunderbird settings and my error message. Many thanks to anyone who can help me.
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Lycos mentions that you need a Mail Plus membership to use POP or IMAP in an email client. Free service ended in 2018.
If you have Mail Plus, the User Name should be the full email address, not just the part before @, as in your 4th picture.
If you have done all of this, check if there is an antivirus app scanning outgoing mail, as this is a common cause of sending errors.
Many thanks for responding, but, sadly, that doesn't help me. I am a fully paid Lycos subscriber, and have been successfully sending and receiving messages for years. I can still receive, just can't send from Thunderbird. (I can send messages from Lycos's web site)
Those screen shots I attached were sent to me from the Lycos technician himself, not something I tried to do. In his email to me he explained:
"After reviewing your account I temporarily added it to the email client Thunderbird I was able to send a message without any issues as you can see in the following screenshots the message arrived as intended, however, I noticed there's some kind of bug because the message is sent but it stays there like it hasn't been sent but that's a Thunderbird issue, however, the message was successfully sent, in the first screenshot is the configuration I used, the second one is the mailbox where the message was received and the third screenshot it's the Thunderbird bug."
That's a bit confusing to me, but the main point is he also claims it is a thunderbird problem, not a Lycos problem.
If you have any further comments, they'd be welcome - thanks again.
I wrote above: "If you have done all of this, check if there is an antivirus app scanning outgoing mail, as this is a common cause of sending errors." What is the antivirus and its settings for email? If you have a VPN, that is another potential blocker.