Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

iOS App Randomly Crashes

  • 1 个回答
  • 3 人有此问题
  • 25 次查看
  • 最后回复者为 Kiki

Jason.Torban
Jason.Torban
more options

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

被采纳的解决方案

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?

定位到答案原位置 👍 0

所有回复 (1)

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Moderator
  • 管理员
more options

选择的解决方案

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?