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Blank landing pages

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  • 最后回复者为 cor-el

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Hi, I have used firefox for mac for years and across many macs. Suddenly after my last hw change, I experience that lots of the pages i use regularly return blanks (just empty, white pages) when I enter the url. The problem startet after I transfered my old mac to the new one. Browser and os are latest versions Tips will be appriciated Terje

Hi, I have used firefox for mac for years and across many macs. Suddenly after my last hw change, I experience that lots of the pages i use regularly return blanks (just empty, white pages) when I enter the url. The problem startet after I transfered my old mac to the new one. Browser and os are latest versions Tips will be appriciated Terje

被采纳的解决方案

Hi Terje, if you haven't already, could you clear your Firefox web cache. Just in case that has out-of-sync content from your old system. This article has the steps:

How to clear the Firefox cache

If you have a large hard drive, that might take a few minutes.

Any difference?


One other note: if you are getting a blank page after logins or at other random times, please make sure the redirect block is turned off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste access and pause while the list is filtered

(3) If the accessibility.blockautorefresh preference has a value of true, double-click it to restore the default value of false

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选择的解决方案

Hi Terje, if you haven't already, could you clear your Firefox web cache. Just in case that has out-of-sync content from your old system. This article has the steps:

How to clear the Firefox cache

If you have a large hard drive, that might take a few minutes.

Any difference?


One other note: if you are getting a blank page after logins or at other random times, please make sure the redirect block is turned off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste access and pause while the list is filtered

(3) If the accessibility.blockautorefresh preference has a value of true, double-click it to restore the default value of false

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Did you possibly transfer a full profile folder ?


You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


You can copy certain files with Firefox closed to the current profile folder to transfer or recover personal data. Note that best is to avoid copying a full profile folder.


  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (encrypted logins;32+) and key4.db (decryption key;58+) for Passwords saved in the Password Manager
    key3.db support ended in 73+; to use key3.db in 58-72, make sure to remove key4.db
  • cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words added to the spell checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)