搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Mozilla VPN app UI is blank on Windows 10

more options

Hello,

I have recently upgraded my Windows 10 to Version 1909 (Windows 10 Pro, OS build 18363.959). Prior to the OS upgrade, Mozilla VPN was working fine. After the upgrade, when I started Mozilla VPN, the GUI was just a blank white screen with the title bar.

I have tried uninstall it, and then downloaded and installed the latest Mozilla VPN installer for Windows 10, but the result is still the same (ie, blank white screen).

I looked into Event Viewer but there is no error message.

The Mozilla VPN application is version 1.1.0.0.

Let me know if there is anything else that I can provide.

Thanks, Alex

Hello, I have recently upgraded my Windows 10 to Version 1909 (Windows 10 Pro, OS build 18363.959). Prior to the OS upgrade, Mozilla VPN was working fine. After the upgrade, when I started Mozilla VPN, the GUI was just a blank white screen with the title bar. I have tried uninstall it, and then downloaded and installed the latest Mozilla VPN installer for Windows 10, but the result is still the same (ie, blank white screen). I looked into Event Viewer but there is no error message. The Mozilla VPN application is version 1.1.0.0. Let me know if there is anything else that I can provide. Thanks, Alex
已附加屏幕截图

被采纳的解决方案

Nevermind, I think it is a problem with my video driver ... I have another application with the same behavior. Thanks!

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

Nevermind, I think it is a problem with my video driver ... I have another application with the same behavior. Thanks!