Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox Profile

I am running iOS 10.14.6 Mojave on an i mac. When I try to access Firefox I get a message sayin that my Firefox Profile can't be accessed and Firefox will not open. It had previously been working normally. How can I restore my default profile?

I am running iOS 10.14.6 Mojave on an i mac. When I try to access Firefox I get a message sayin that my Firefox Profile can't be accessed and Firefox will not open. It had previously been working normally. How can I restore my default profile?

所有回复 (1)

Hi LeVarnM, I think you mean MacOS (iOS is for iPhone/iPad). I'll flag your question to move it to the Firefox for Desktop forum.

Meanwhile, one possible reason for that message is if the profile is locked by another process. If you haven't already, please try a regular shutdown and restart of your Mac to free up any file locks.

Also, in case it didn't come up before, check this article: How to run Firefox when your profile is missing or inaccessible.