搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

my email/domain were temporarily down. now i'm locked out of my firefox account.

  • 3 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 philipp

more options

I tried logging into firefox sync on a new windows that I installed. My email was temporarily not working because of a nameserver change i did to the domain. after trying to login without the email working, my firefox account got locked. i changed my nameservers back and my email is working now but my firefox account is still locked. how can i log in to my firefox account?

I tried logging into firefox sync on a new windows that I installed. My email was temporarily not working because of a nameserver change i did to the domain. after trying to login without the email working, my firefox account got locked. i changed my nameservers back and my email is working now but my firefox account is still locked. how can i log in to my firefox account?

所有回复 (3)

more options

hi, if your mail is back in working order, please wait for at least 24 hours and then try to log-in again.

more options

The account is still locked.

more options

ok, in this case the recommended approach would be to create an account on bugzilla.mozilla.org and then file an issue using this link. a mozilla developer will look into the matter then.