Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
已存档

Feedback on Firefox support

Mark Dunn 已回复
Mark Dunn

I was asked about my experience of using Firefox.

I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices.

I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account.

So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available.

I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!!

I was informed that I would be contacted.

That may occur, but I could easily have forgotten precisely why I gave my poor rating.

I want to encourage Firefox to do a good job, but this makes it hard to do that!!

Cheers

   Mark
I was asked about my experience of using Firefox. I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices. I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account. So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available. I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!! I was informed that I would be contacted. That may occur, but I could easily have forgotten precisely why I gave my poor rating. I want to encourage Firefox to do a good job, but this makes it hard to do that!! Cheers Mark

所有回复 (1)

Typo correction: So, when I was asked to give feedback on Firefox I decided to give it the poorest rating available.

Would have been nice to have the option to check my question before it was posted as well.