dfss said

had trouble with sync signing me out last night i get on today and i was signed out again i sing in and now all my sync password and stuff is gone

i have found a way to restore them

How did you solve it? I tried to log in here after formatting and lost all bookmarks.

same problem here. What is wrong with mozilla that they would loose people data and just ignore a thread like this? Shame on them. Boooo

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

ashleem said

same problem here. What is wrong with mozilla that they would loose people data and just ignore a thread like this?

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

TcO said

I tried to log in here after formatting and lost all bookmarks.

After formatting what? The hard drive?

Sync is used to share data between systems. It is not meant to be used as a backup service.

Note that TcO posted the reply back in July.

ashleem posted the last reply with a remark comment, but didn't clearly asked a question.