搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I cannot add a new email account even after following "help" page instructions.

  • 2 个回答
  • 1 人有此问题
  • 28 次查看
  • 最后回复者为 christ1

more options

I am trying to add a new email account. I am a programmer, and have been using thunderbird for a looonnnngggg time. Now it cannot do (add an account) what I have done many times before? I went to the "help" page, here: https://support.mozilla.org/en-US/kb/automatic-account-configuration.

The "help" page says: "....add a new email account (using File > New > Existing Mail Account… or via the Account Settings)."

Clicking on the "File > New > Existing Mail Account" and "File > New > Other Accounts" menu options do absolutely nothing!

Also, doing this did absolutely nothing" "Another way to add a new account is to click on an existing account name (the displayed email address). Under the "Accounts" heading there are two options: "View settings for this account" and "Create a new account". Under "Create a new account", click "Email" to display the dialog box shown below."

I am using 52.4.0 (64 bit).


So, now what?


Paul

I am trying to add a new email account. I am a programmer, and have been using thunderbird for a looonnnngggg time. Now it cannot do (add an account) what I have done many times before? I went to the "help" page, here: https://support.mozilla.org/en-US/kb/automatic-account-configuration. The "help" page says: "....add a new email account (using File > New > Existing Mail Account… or via the Account Settings)." Clicking on the "File > New > Existing Mail Account" and "File > New > Other Accounts" menu options do absolutely nothing! Also, doing this did absolutely nothing" "Another way to add a new account is to click on an existing account name (the displayed email address). Under the "Accounts" heading there are two options: "View settings for this account" and "Create a new account". Under "Create a new account", click "Email" to display the dialog box shown below." I am using 52.4.0 (64 bit). So, now what? Paul

所有回复 (2)

more options

The problem has been fixed!

The Thunderbird program had decided to go on vacation and was not responding to any requests to get mail or the above mentioned problems. Sorry for wasting your time.

Paul

Feel free to delete this from the KB.

more options
Feel free to delete this from the KB.

Please mark your topic as 'Solved'. Thank you.