Avatar for Username

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

have to signn in to ms and outlook.com each time i open the browser.it won't save .

patsyv18
patsyv18

my browser is firefox, my homepage is msn.com.,. when i open my browser in the morning i have to sign into my ms account so i can see my outlook.com emails. i clk to save info. i read emails and close the browser. next time during the day i have to sign in again. how can i get this so that every morning i will be signed in.

my browser is firefox, my homepage is msn.com.,. when i open my browser in the morning i have to sign into my ms account so i can see my outlook.com emails. i clk to save info. i read emails and close the browser. next time during the day i have to sign in again. how can i get this so that every morning i will be signed in.

被采纳的解决方案

That is the best way actually.

Clear your cache and cookies for Both sites and restart Firefox. Will need to sign in again should have a feature from mail pages asking if want to remember, Shut Firefox down and restart to see.

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate which would interfere with the login. Please update and check the forum of the above for fixes.

Please let us know if this solved your issue or if need further assistance.

定位到答案原位置 👍 0

所有回复 (2)

Shadow110
Shadow110

选择的解决方案

That is the best way actually.

Clear your cache and cookies for Both sites and restart Firefox. Will need to sign in again should have a feature from mail pages asking if want to remember, Shut Firefox down and restart to see.

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate which would interfere with the login. Please update and check the forum of the above for fixes.

Please let us know if this solved your issue or if need further assistance.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Hi patsyv18, websites usually recognize you from a cookie they set. Often on the login page, it will have a checkbox where you can say you want to stay logged in, and then the site should set a cookie that doesn't expire for at least a week. I'm attaching a screenshot showing that checkbox for Outlook mail (I don't know about MSN).

If you check that box, and if you do not log out, then normally Firefox will hang onto that cookie and you can return to the site and it will recognize you.

There are many ways for this not to go according to plan:

  • Using a private window for Outlook, cookies are dumped when all the private windows are closed
  • Using session only cookies
  • Setting Firefox to clear cookies when it closes
  • Using an add-on that clears cookies
  • Using external software that cleans browser data

As a starting point, this article shows the cookie settings that give you the most compatibility with websites: Websites say cookies are blocked - Unblock them.

On the Options page, check the settings marked in the second attached screenshot:

(A) Cookie Lifetime

If you have "Keep until: they expire" then Firefox should retain the Outlook cookie. However, if you have "Keep until: I close Firefox" then the cookie will be removed. You can create an Exception to preserve your cookie (it's probably on the https://live.com/ server).

(B) Clearing history at shutdown

Avoid clearing history at shutdown or, if you need to use this feature, do not clear your cookies. This feature does not respect exceptions.