搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I updated to the latest version of Firefox; Quantam and it is absolutely lousy; slow; and unusable; what is the problem?

  • 2 个回答
  • 5 人有此问题
  • 3 次查看
  • 最后回复者为 c13563

more options

The latest version of Firefox, Quantam is of little use. How do I go back to the previous version until the development team fixes all of the bugs?

The latest version of Firefox, Quantam is of little use. How do I go back to the previous version until the development team fixes all of the bugs?

所有回复 (2)

more options

Hi there!

Sorry to hear you're running into issues using the latest version of Firefox. If you want to get back to using an older version, you can find the instructions for doing so here: https://support.mozilla.org/kb/install-older-version-of-firefox

Alternatively, you could try refreshing the browser using these instructions: https://support.mozilla.org/kb/refresh-firefox-reset-add-ons-and-settings

I hope this helps.

Thank you for using Firefox!

由vesper于修改

more options

I did not find the reply from Vesper helpful; no disrespect. The maize of steps required are vague and not straight forward.

What I would really like please is a Step 1; Step 2; Step 3 guide to reinstalling version 56.0. Then I will have my life back and I would be very happy to work with the Mozilla team in order to remedy the issues as I am now using Internet Explorer, which I cannot stand, because version 57.0 so messed up my computer function.