搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Fox News Go through Directv doesn't launch gives Error: [Device:Device], but it works just fine with Micrsoft Edge and it used to work just fine on Firefox.

  • 4 个回答
  • 2 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

Fox News Go worked just fine up to a couple of months back when all of a sudden it would start to load and then instead of launching Fox News live I get on the black screen "Error: object Object". The other videos on Fox News main page launch and play just fine it seems to only affect Fox New Go. Fox New Go launches just fine using Microsoft Edge.

Fox News Go worked just fine up to a couple of months back when all of a sudden it would start to load and then instead of launching Fox News live I get on the black screen "Error: object Object". The other videos on Fox News main page launch and play just fine it seems to only affect Fox New Go. Fox New Go launches just fine using Microsoft Edge.

被采纳的解决方案

After trying a number of suggestions, I finally determined that apparently the Firefox add on Video Download Helper was the culprit. I removed it, did a refresh on Firefox and after many months of frustration I can once again see Fox News Go. I hope this helps others.

定位到答案原位置 👍 1

所有回复 (4)

more options

Sorry, I was in error above the black screen shows "Error: [object Object]" and not Error: [Device:Device] or Error: object Object without the brackets. Sorry I should have paid closer attention to my posting. sigalajoe

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

选择的解决方案

After trying a number of suggestions, I finally determined that apparently the Firefox add on Video Download Helper was the culprit. I removed it, did a refresh on Firefox and after many months of frustration I can once again see Fox News Go. I hope this helps others.

more options

That for posting the outcome of your investigations.

I will mark your above reply as the solution.