搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Can't send messages from a freeserve.co.uk email address

  • 3 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 Zenos

more options

I get the message:

An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

But I can't see how to verify the email address!

I get the message: An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again. But I can't see how to verify the email address!

被采纳的解决方案

When an ISP has grown by acquisition of smaller ISPs, it's commonplace for the full email address to be used, including the domain so they can resolve identical local parts in different email addresses. The only way to tell joe@freeserve.net from joe@orange.com is by using the full address.

Talktalk is similar in having bought up tiscali and with it, legacy lineone.net email accounts, amongst others.

定位到答案原位置 👍 0

所有回复 (3)

more options

Right click on mail account name in Folder Pane and select: 'Settings' click on 'Server Settings' for the mail account User Name = full email address

Post this info: In Thunderbird Help > Troubleshooting Information click on 'Copy text to clipboard' button

In this question forum right click in a 'Post a Reply' text box and select 'Paste' Edit/remove all info on fonts and printers, but nothing else.

more options

I needed to find the Orange SMTP server and add it to the list and set it as default in order to get a result.

The entry of full email address to User Name was a counterintuitive step I hadn't found out however, so that was useful.

more options

选择的解决方案

When an ISP has grown by acquisition of smaller ISPs, it's commonplace for the full email address to be used, including the domain so they can resolve identical local parts in different email addresses. The only way to tell joe@freeserve.net from joe@orange.com is by using the full address.

Talktalk is similar in having bought up tiscali and with it, legacy lineone.net email accounts, amongst others.