Oh, you see, yet another bullshit happned while fighting with the first one. The page https://support.mozilla.org/en-US/questions/new creates impression that I will ask the question from someone in charge. Bullshit, the question goes to ...this forum.

Guys, I do not need opinion of pedestrians here. I wanna ask the guys who are in charge. Where are they? How to contact them?

P.S. it must be obvious to web-developers that the above mentioned page must be adequately updated.

At the bottom of the page, the link "Contribute to this site" leads here:

https://wiki.mozilla.org/Webdev/GetInvolved/mozilla.org

And thank you for your kind sentiments toward forum volunteers.

You may provide feedback to Mozilla here: https://input.mozilla.org/en-US/feedback

When you post here, you're getting the eyes of other users, just like you - except that we volunteer our time to help you. So your rudeness isn't appreciated.

Thanks for the link. From the info I see that they are looking only for contributors of code. The problem that I see that there are too many contributors of code, and everybody tries to invent something new. In fact, the users do not need this artificial inventions (in Firefox itself as well as on the mozilla.org). What is needed is to direct the developers in the right way.

As for my sentiments, I know, guys, that you are doing an important job for certain category of users. But i do not belong to it. My aim is to find and influence the developers or those taking decisions because what I see now an often be called "downgrade" or even "degrade" often wrapped in new looking interface. This makes Firefox slow and, by the way, creates more job for you, volunteers. I think we should stop or minimize this.

the-edmeister, this link is 100% useless because nobody answers. I used it many many times. The result is exactly zero.

If you do not have a specific idea for a bug you want to file, try the most applicable mailing list:

https://lists.mozilla.org/listinfo

There's no point making general comments like "stop making it worse," you need to be specific about the functional areas that need improvement and in what ways they need to be improved.

goldobin said

the-edmeister, this link is 100% useless because nobody answers. I used it many many times. The result is exactly zero.

Coming across like "the Donald" doesn't earn you a voice.

jscher2000, of course i have a specific idea. Take, for example, the bug, which I reported and which turned out to be a duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1279677

The problem is with wrong "end of download" arrow animation, which leaves traces. As for me, we do not need this animation at all. Previous functionality was okay. No, some guy decided to add a piece of code to make an animation, which, at the end, does not work properly, takes a lot of time for discussion why this bug happens and how to fix it. And the simple solution "just remove it" nobody wants to hear because programmer have ego -- they wanna prove to themselves (and may be to us) that they can make the animation correctly (adding another piece of code), although nobody needs it. So goes the development: take working code, modify this because you wanna make it cooler, introduce bugs, do not care to fix them, let the other do = increase the footprint of Firefox without any reason.

the-edmeister, ha-ha, if you don't like my voice unsubscribe from this topic and don't listen.

The very presence of your "feedback" link where all the messages are sent to /dev/null I find humiliating for the whole users community and the guy who invented it should be kicked out forever.

goldobin said

Oh, you see, yet another bullshit happned while fighting with the first one. The page https://support.mozilla.org/en-US/questions/new creates impression that I will ask the question from someone in charge. Bullshit, the question goes to ...this forum. Guys, I do not need opinion of pedestrians here. I wanna ask the guys who are in charge. Where are they? How to contact them?

You do realize that the desktop Firefox, Firefox for Android, the Firefox shell for iOS, and other products/projects they make is 100% free.

Mozilla does not have the resources to have call centers to do one on one phone, email, or chat support, especially since it would be for free. Also if you were expecting the people who work on Firefox to do Firefox support then it would be much harder to actually get work done on the Firefox browsers.

If the desktop Firefox for Windows, Mac OSX, and Linux was a paid for product then Mozilla would likely have some chat and or dedicated support people on forum.

goldobin said

the-edmeister, this link is 100% useless because nobody answers. I used it many many times. The result is exactly zero.

The https://input.mozilla.org/en-US/feedback is for as name implies Feedback.

People outside of Mozilla are welcome to submit patches to say fix issues or add enhancements in the tracking bugs on the general issues tracker bugzilla.mozilla.org but they are not ones who can just put the code in Firefox. It needs to get approved by certain individuals whether it uses original patch or used as a start to the final submission.

Also see https://bugzilla.mozilla.org/page.cgi?id=etiquette.html before you make any more comments in reports on the tracker bugzilla.mozilla.org

Hi goldobin, the purpose of the download completed animation is to direct the attention of users to the download arrow to access the finished download. Other browsers use different visual cues to indicate a finished download.

Obviously the provided cues should work as designed, and it seems that particular bug will get fixed. The question of whether Firefox should use different cues altogether, or none at all, is one for the UI people, whoever they are these days. They test different UI designs with a variety of users and I think it's fair to say they are not focused on "power users" when deciding what additional helpful hints the UI should provide.

goldobin said

the-edmeister, ha-ha, if you don't like my voice unsubscribe from this topic and don't listen. The very presence of your "feedback" link where all the messages are sent to /dev/null I find humiliating for the whole users community and the guy who invented it should be kicked out forever.

Feedback input is posted here - https://input.mozilla.org/en-US/ - so it doesn't go to /dev/null where Mozilla collect the valuable messages. Of course, with your "expert" attitude and manner of posting I doubt if anyone would treat your feedback seriously.