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Cannot use global search

  • 6 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 jolindbe

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I use Thunderbird 38.8.0 on CentOS 6.8.

Since a few days ago, I cannot use the global search function in Thunderbird - if searching for something in the box, I just get a new tab and the text "Searching...", which never completes. This used to work before, and I can't recall that I've modified anything. "Quick FIlter" still works, though. Right-clicking on Inbox and selecting "Search messages" also still works. I can see all my messages in the inbox.

I have tried to delete global-messages-db.sqlite and restart Thunderbird, which makes Thunderbird start indexing the messages again, but this does not change the search behaviour. The account is an IMAP account.

I use Thunderbird 38.8.0 on CentOS 6.8. Since a few days ago, I cannot use the global search function in Thunderbird - if searching for something in the box, I just get a new tab and the text "Searching...", which never completes. This used to work before, and I can't recall that I've modified anything. "Quick FIlter" still works, though. Right-clicking on Inbox and selecting "Search messages" also still works. I can see all my messages in the inbox. I have tried to delete global-messages-db.sqlite and restart Thunderbird, which makes Thunderbird start indexing the messages again, but this does not change the search behaviour. The account is an IMAP account.

被采纳的解决方案

I finally managed to solve this: Today, even the contents of messages would not be displayed, and I found this forum thread: http://forums.mozillazine.org/viewtopic.php?f=39&t=892575

Basically the solution is to shut down Thunderbird, delete all *.msf files in your profile directory, restart Thunderbird, let it index all the messages, then I actually had to restart Thunderbird again, and now I can see the contents of all messages and also use global search.

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所有回复 (6)

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Did you download all your messages in the IMAP account for offline use? https://support.mozilla.org/en-US/kb/imap-synchronization#w_synchronization

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Yes, I have selected to keep all messages locally.

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Is this a Thunderbird version provided via your distributions repository or the vanilla Thunderbird downloaded from the Mozilla website? Note, the latest version is Thunderbird 45.2.0.

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To my understanding, it is the Thunderbird version that comes with CentOS. I do not manage the system, I don't have admin, and can thus not install updates. However, since this has been working up until recently, I can't understand why it would be a version issue.

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Usually rebuilding the global database does fix things. May be you should ask your system administrator.

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选择的解决方案

I finally managed to solve this: Today, even the contents of messages would not be displayed, and I found this forum thread: http://forums.mozillazine.org/viewtopic.php?f=39&t=892575

Basically the solution is to shut down Thunderbird, delete all *.msf files in your profile directory, restart Thunderbird, let it index all the messages, then I actually had to restart Thunderbird again, and now I can see the contents of all messages and also use global search.