Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Installed latest update and now I can't open my emails. Indicates "loading..." (Mac)

  • 2 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 Wayne Mery

Shanteze
Shanteze
more options

I have just downloaded the update for Thunderbird and now I can't open my emails - it constantly telling me it is loading but not going anywhere. I have done a restart and it still doesn't work. I am on an old Mac with operating version 10.7.4

I have just downloaded the update for Thunderbird and now I can't open my emails - it constantly telling me it is loading but not going anywhere. I have done a restart and it still doesn't work. I am on an old Mac with operating version 10.7.4

由Wayne Mery于修改

所有回复 (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start Thunderbird in safe mode per https://support.mozilla.org/en-US/kb/safe-mode

What are your results?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please tell us, does starting Thunderbird in safe mode help? 

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird