搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 3 or 3 retrys.

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 3 or 3 retries. Any suggestions. Also is very slow in connecting.

I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 3 or 3 retries. Any suggestions. Also is very slow in connecting.

所有回复 (2)

more options

stuart_nanney said

I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 2 or 3 retries. Any suggestions. Also is very slow in connecting.
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

What security software do you have?

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.