Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

why am I getting a spinning 'goggle chrome' type image. How do I turn off?

  • 3 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

被采纳的解决方案

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

定位到答案原位置 👍 1

所有回复 (3)

more options

选择的解决方案

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

Thank you for pointing me in the right direction. Problem "appears" resolved at this time. If that changes at least I know where to go and try again, or read the other information.

more options

Glad to help. Safe Surfing.