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Firefox crashes

  • 2 个回答
  • 1 人有此问题
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  • 最后回复者为 db7555
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db7555
db7555

Crash ID: bp-4e624af0-f5d5-434b-9113-fd0d22151223

My firefox keeps crashing, even in Firefox Safemode. It started a few days ago, but I don't remember what I did that could have caused this...maybe update Firefox??? I use Windows 7 Pro. Firefox is up-to-date, because I was able to update it in Windows Safemode. My AVG antivirus is up-to-date, as is Windows. I ran a virus scan from AVG and Trend Micro House Calls (internet based).

Crash ID: bp-4e624af0-f5d5-434b-9113-fd0d22151223 My firefox keeps crashing, even in Firefox Safemode. It started a few days ago, but I don't remember what I did that could have caused this...maybe update Firefox??? I use Windows 7 Pro. Firefox is up-to-date, because I was able to update it in Windows Safemode. My AVG antivirus is up-to-date, as is Windows. I ran a virus scan from AVG and Trend Micro House Calls (internet based).

被采纳的解决方案

hi db7555, thanks for providing a crash id. in case you have nvidia's network access manager or forceware network manager software installed, please go into your system control panel and uninstall it (or go there and have look if it is listed there, if you're unsure about this). this should address the kind of crash at hand.

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所有回复 (2)

philipp
philipp
  • Moderator

选择的解决方案

hi db7555, thanks for providing a crash id. in case you have nvidia's network access manager or forceware network manager software installed, please go into your system control panel and uninstall it (or go there and have look if it is listed there, if you're unsure about this). this should address the kind of crash at hand.

db7555
db7555 提问者

Thanks!