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Computer sometimes freezes completely until a web page finishes loading

  • 3 个回答
  • 4 人有此问题
  • 77 次查看
  • 最后回复者为 Rick216

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Sometimes when a page is loading slowly in Firefox, my Windows 7 laptop will freeze (become completely unresponsive) until the page has finished loading. I don’t know the causality here, i.e., whether the slow load leads to the freezing, or vice versa. Or perhaps a third factor is causing both? A typical scenario would be that, during the first five seconds the page is loading, I can move the mouse cursor, but nothing will respond to it at all, i.e., no clicks will “take” (and that applies to both Firefox *and* any other functions). Then, for the next five seconds (the length of time it takes for the page to finish loading) the cursor itself will also be frozen in place, unmovable. Then the page will finish loading, and the system will instantly become fully responsive again.

This is something that used to happen maybe once or twice a month, but now it is happening more often --- still sporadic though, with occurrences ranging from 15 minutes apart to 5 or more hours apart. While this is a bit of an annoyance, I guess I’m even more concerned that this freezing might create (or reflect) a vulnerability to malware. Antivirus and Malwarebytes scans come up clean, as does a chkdsk of my hard drive (including for bad sectors). I see no error messages in Windows Event Viewer, or entries in my firewall, correlated to the times the freezing occurs. Graphics drivers are updated.

I haven’t seen the same issue in IE, but then again I use it far less than Firefox. Other than this, the laptop, including Firefox, seems to be operating normally.

Any ideas?

Sometimes when a page is loading slowly in Firefox, my Windows 7 laptop will freeze (become completely unresponsive) until the page has finished loading. I don’t know the causality here, i.e., whether the slow load leads to the freezing, or vice versa. Or perhaps a third factor is causing both? A typical scenario would be that, during the first five seconds the page is loading, I can move the mouse cursor, but nothing will respond to it at all, i.e., no clicks will “take” (and that applies to both Firefox *and* any other functions). Then, for the next five seconds (the length of time it takes for the page to finish loading) the cursor itself will also be frozen in place, unmovable. Then the page will finish loading, and the system will instantly become fully responsive again. This is something that used to happen maybe once or twice a month, but now it is happening more often --- still sporadic though, with occurrences ranging from 15 minutes apart to 5 or more hours apart. While this is a bit of an annoyance, I guess I’m even more concerned that this freezing might create (or reflect) a vulnerability to malware. Antivirus and Malwarebytes scans come up clean, as does a chkdsk of my hard drive (including for bad sectors). I see no error messages in Windows Event Viewer, or entries in my firewall, correlated to the times the freezing occurs. Graphics drivers are updated. I haven’t seen the same issue in IE, but then again I use it far less than Firefox. Other than this, the laptop, including Firefox, seems to be operating normally. Any ideas?

所有回复 (3)

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No ideas?

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Fyi, I forced myself to use IE 10 all day yesterday instead of FF as a diagnostic. Not a single episode of my computer freezing while a page slowly loads while I was using IE. (Actually, some pages *were* oddly slow to load, but there was no associated freeze.) Went back to FF today and had the occasional-freezing problem on the second page I loaded.

Anyway, this suggests that this is *not* a hardware issue (e.g., defective memory) or other system-wide issue. It is specifically related to Firefox . I guess since no-one seems to have any other suggestions (yet?), I will now try selectively disabling add-ons. Fyi, I have AdBlockPlus enabled in both browsers, so I *won't* make that one of the first ones I check.

由Rick216于修改

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I found out what is causing the freezes. Specifically, it is the add-on Classic Theme Restorer. When I disable it the freezes go away completely. This is surprising because I have had CTR since it was introduced over a year ago. But apparently there is something about one of their recent updates that has led to this issue, at least on this computer, with my specific settings. When I disabled CTR (and left all my other add-ons enabled), the intermittent freezing stopped.

Now I have gone back to CTR version 1.34 (current is 1.37) and the freezes appear thus far to remain resolved...though this doesn't seem like a good long-term solution since I really like this add-on yet want to keep it up-to-date.