Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10，参见 这篇文章。

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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话题已存档。 如果需要帮助请提出新问题。

My PC desktop computer is going into a total freeze when I am browsing on Firefox.

linzhess
linzhess

I keep having to force shut down because it won't respond to anything. It seems to freeze when I am browsing only.

I keep having to force shut down because it won't respond to anything. It seems to freeze when I am browsing only.

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premm krishna shenoy
premm krishna shenoy

Give this article a read and try those steps out.