Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

downloads FF html document instead of mp4 movie

  • 3 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 Radiofan

more options

Right-click on MP4 download to "save as" saves a Firefox HTML document rather than the file. It worked last week and now it doesn't. I've deleted the old .RDF file, and done a browser reset. Still no joy. Chrome downloads the file with no problem. Running Windows 7 SP Home Premium, FF 38.0.5 Thanks for any advice.

Right-click on MP4 download to "save as" saves a Firefox HTML document rather than the file. It worked last week and now it doesn't. I've deleted the old .RDF file, and done a browser reset. Still no joy. Chrome downloads the file with no problem. Running Windows 7 SP Home Premium, FF 38.0.5 Thanks for any advice.

所有回复 (3)

more options

Is that still a valid MP4 file if you change the file extension to .mp4?

If this isn't working then you can check the content of the file in a text editor or hex viewer to see if the file contains an error message.

more options

"Is that still a valid MP4 file if you change the file extension to .mp4?" No. The HTML file downloaded from Firefox is not a video. I've used this "save as" technique for dozens of downloads, and suddenly it's quit working. It could be some security issue, but IE and Chrome both download the video as expected. I plan to uninstall FF and create a fresh copy. Here are the contents of the file that FF says is a video: "<title>Object moved</title>

Object moved to here.

"

more options

Removed FF and did a fresh install. Problem has been solved.