Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

crash and hang on feedback url

  • 1 个回答
  • 1 人有此问题
  • 24 次查看
  • 最后回复者为 FredMcD

more options

In Firefox 39. If you click the Help > Submit Feedback button on Window7 Home Edition and then click on the, "Firefox makes me unhappy" button, it crashes Firefox.

This both made my day and made me think it was worth reporting!

Many thanks! MyStream

In Firefox 39. If you click the Help > Submit Feedback button on Window7 Home Edition and then click on the, "Firefox makes me unhappy" button, it crashes Firefox. This both made my day and made me think it was worth reporting! Many thanks! MyStream

所有回复 (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?