搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I keep getting error messages, tried troubleshooting, nothing works, but other browsers are ok.

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

When I try to use Firefox, I get error messages: unable to connect. I've tried all of the suggestions on the help page. I can use the internet through Internet Explorer.

When I try to use Firefox, I get error messages: unable to connect. I've tried all of the suggestions on the help page. I can use the internet through Internet Explorer.

所有回复 (2)

more options

Have you checked your firewall 'allowed programs' list?

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: