搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Unable to install Firefox.

  • 1 个回答
  • 3 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm

Any help would be great.

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm Any help would be great.

所有回复 (1)

more options

Try this:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.