搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox Sync didn't bring my bookmarks over to my new laptop, how can I get them back?

  • 2 个回答
  • 4 人有此问题
  • 8 次查看
  • 最后回复者为 Scribe

more options

I'm not a tech savvy individual, but I created a Mozilla Sync account December 2013 when my old laptop crapped out and I got a "new to me" laptop and didn't want to lose my bookmarks in the future. Now I have a new laptop (March 2015) and I added Firefox as my primary browser, logged into my Sync account and nothing showed up from my old laptop. What did I do wrong and what do I have to do to retrieve my bookmarks? Also, accessing the old laptop is a problem, because it won't hold a charge/won't power up - hence why I finally broke down and bought a new one.

I'm not a tech savvy individual, but I created a Mozilla Sync account December 2013 when my old laptop crapped out and I got a "new to me" laptop and didn't want to lose my bookmarks in the future. Now I have a new laptop (March 2015) and I added Firefox as my primary browser, logged into my Sync account and nothing showed up from my old laptop. What did I do wrong and what do I have to do to retrieve my bookmarks? Also, accessing the old laptop is a problem, because it won't hold a charge/won't power up - hence why I finally broke down and bought a new one.

被采纳的解决方案

Hi, since you are having trouble, an easy way to move your bookmarks is to, on your old PC - plug in a USB flash drive, then open bookmarks > Show All Bookmarks > Import and Backup > Export Bookmarks to HTML, then navigate to your flash drive and save them to it.

Now plug the flash drive into your new PC and open bookmarks > Show All Bookmarks > Import and Backup > Import Bookmarks from HTML, then navigate to your flash drive and import them.

Hope that will help.

定位到答案原位置 👍 1

所有回复 (2)

more options

Dec 2013 - that would have been with the older version of Sync. A new version of Sync came out in April 2014 with Firefox 29.

more options

选择的解决方案

Hi, since you are having trouble, an easy way to move your bookmarks is to, on your old PC - plug in a USB flash drive, then open bookmarks > Show All Bookmarks > Import and Backup > Export Bookmarks to HTML, then navigate to your flash drive and save them to it.

Now plug the flash drive into your new PC and open bookmarks > Show All Bookmarks > Import and Backup > Import Bookmarks from HTML, then navigate to your flash drive and import them.

Hope that will help.