Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why don't e-mails disappear when I Delete or Junk them?

  • 5 个回答
  • 2 人有此问题
  • 41 次查看
  • 最后回复者为 Zenos

When I've read an e-mail I don't want to keep I press the Delete button or the Junk button, a symbol appears by the e-mail but usually nothing else happens - but then sometimes they disappear!

When I've read an e-mail I don't want to keep I press the Delete button or the Junk button, a symbol appears by the e-mail but usually nothing else happens - but then sometimes they disappear!

所有回复 (5)

I suspect this is an IMAP-connected account and you are marking the message for later deletion.

look here: Tools|Account Settings|{select the account}|Server Settings|Server Settings→When I delete a message:

What is it set to do?

Still doesn't work.

But what was it set to do? Have you changed it?

Made no difference

What made no difference? I am asking you to tell me what that setting was, or is now.