搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Would like to add a tablet to the sync function of my computer but i cannot find "add a device" in the menu/options/sync of computer..

  • 3 个回答
  • 8 人有此问题
  • 1 次查看
  • 最后回复者为 blec

more options

Latest version of Firefox is installed on both devices. I guess from what i read on this forum that the problem may come from the tablet (Samsung) which may have the old sync version. I deleted the Firefox sync account on it and installed the latest Firefox version but then when i want to add the Firefox sync account, I get the 3 codes which I am supposed to fill in on the computer sync options. But the computer doesn't provide this option. Can you please help?

Latest version of Firefox is installed on both devices. I guess from what i read on this forum that the problem may come from the tablet (Samsung) which may have the old sync version. I deleted the Firefox sync account on it and installed the latest Firefox version but then when i want to add the Firefox sync account, I get the 3 codes which I am supposed to fill in on the computer sync options. But the computer doesn't provide this option. Can you please help?

被采纳的解决方案

You need a Firefox 29 or later version on that tablet to be able to connect to the new version of Sync.

The "3 code" "pairing" function was last used in Firefox 28 versions on all types of devices. And is sounds like that tablet has a pre-Fx29 version right now.

Connect an Android device to Firefox Sync

定位到答案原位置 👍 2

所有回复 (3)

more options

ps: additional information. The tablet runs on Android version 4.2.2

more options

选择的解决方案

You need a Firefox 29 or later version on that tablet to be able to connect to the new version of Sync.

The "3 code" "pairing" function was last used in Firefox 28 versions on all types of devices. And is sounds like that tablet has a pre-Fx29 version right now.

Connect an Android device to Firefox Sync

more options

Thank you