Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Every time I go to Facbook, firefox crashes. I have a macbook air.

  • 4 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 anders111

more options

bp-d26aa411-a354-4d87-a94a-8650e2150219 2/20/15 12:40 AM bp-ff85958f-a858-42ad-a359-1dce02150219 2/20/15 12:39 AM 2AE14A24-8D7A-43CC-9C21-113AE7903004 2/20/15 12:36 AM 79182848-F3E3-4E08-8E00-2C2CF5CCC439 2/20/15 12:30 AM bp-0220d725-990e-45cc-bb06-e44e62150219 2/20/15 12:29 AM bp-cbe53ca6-7b1c-4424-9530-3cde42150219 2/19/15 10:57 PM bp-cfd994bc-4f55-4850-a408-ada242150219 2/19/15 10:56 PM bp-59e1a470-dfac-4afb-8431-4e0e82150219 2/19/15 10:56 PM bp-b6063892-c733-4cdd-bf8a-23cad2150219 2/19/15 10:56 PM bp-dfeb5951-dd9c-4620-b130-1ae0a2150219 2/19/15 10:56 PM B80E002B-AD2A-45EA-AA76-425DBA72AE59 2/18/15 11:34 PM bp-ea13939c-c67d-49c8-96e2-ead5d2150217 2/17/15 8:09 PM

bp-d26aa411-a354-4d87-a94a-8650e2150219 2/20/15 12:40 AM bp-ff85958f-a858-42ad-a359-1dce02150219 2/20/15 12:39 AM 2AE14A24-8D7A-43CC-9C21-113AE7903004 2/20/15 12:36 AM 79182848-F3E3-4E08-8E00-2C2CF5CCC439 2/20/15 12:30 AM bp-0220d725-990e-45cc-bb06-e44e62150219 2/20/15 12:29 AM bp-cbe53ca6-7b1c-4424-9530-3cde42150219 2/19/15 10:57 PM bp-cfd994bc-4f55-4850-a408-ada242150219 2/19/15 10:56 PM bp-59e1a470-dfac-4afb-8431-4e0e82150219 2/19/15 10:56 PM bp-b6063892-c733-4cdd-bf8a-23cad2150219 2/19/15 10:56 PM bp-dfeb5951-dd9c-4620-b130-1ae0a2150219 2/19/15 10:56 PM B80E002B-AD2A-45EA-AA76-425DBA72AE59 2/18/15 11:34 PM bp-ea13939c-c67d-49c8-96e2-ead5d2150217 2/17/15 8:09 PM

所有回复 (4)

more options

We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.

  1. (OS X 10.6 or previous) Click the Finder icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
    (OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
  2. Open the 5 most recent files with a text editor and copy the IDs.
  3. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

I uploaded the crash reports in "details" under my post.

more options

bp-d26aa411-a354-4d87-a94a-8650e2150219 2/20/15 12:40 AM bp-ff85958f-a858-42ad-a359-1dce02150219 2/20/15 12:39 AM 2AE14A24-8D7A-43CC-9C21-113AE7903004 2/20/15 12:36 AM 79182848-F3E3-4E08-8E00-2C2CF5CCC439 2/20/15 12:30 AM bp-0220d725-990e-45cc-bb06-e44e62150219 2/20/15 12:29 AM bp-cbe53ca6-7b1c-4424-9530-3cde42150219 2/19/15 10:57 PM bp-cfd994bc-4f55-4850-a408-ada242150219 2/19/15 10:56 PM bp-59e1a470-dfac-4afb-8431-4e0e82150219 2/19/15 10:56 PM bp-b6063892-c733-4cdd-bf8a-23cad2150219 2/19/15 10

more options

I'm getting a little tired from this problem now will have to stop using firefox if i dont figure this out.