Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Pc crashed, signed in to firefox on new computer bookmarks are now gone?

  • 2 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 gogo2

gogo2
gogo2
更多选项

My bookmarks were synced to firefox on my old pc that crashed. I logged in to firefox and said was syncing but my bookmarks are not there? Help

Thanks

My bookmarks were synced to firefox on my old pc that crashed. I logged in to firefox and said was syncing but my bookmarks are not there? Help Thanks

所有回复 (2)

the-edmeister
the-edmeister
更多选项

Which version of Firefox were you using on the old PC?

Any problems logging into Sync on the new computer? Did you have the username and password from Sync on the old PC? Any possibility that you needed to reset the password for Sync?

gogo2
gogo2 提问者
更多选项

Hi,

The old pc had an old version of firefox as when I synced previously I used all those codes.

The new version which I just downloaded uses simple login system.

I had the old user name which was my email? And I didnt remember my password, so I clicked " I forgot my password."

So on the new pc I was able to then login into firefox but bookmarks are not there.

I hope they are not lost.

Thanks