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Firefox does not open my google mail

Firefox 隐私与安全
RayTempesta 已回复
RayTempesta
RayTempesta

Hi,

Yesterday I installed Kaspersky Internet Security, since then everytime I try to open my Google mail, FireFox displays an error window. It says: connection not reliable with mail.google.com. I sincerely do not know if this has anything to do with the new Anti-virus program. I also tried to add google mail in the Mozilla exceptions, but this did not solve the problem. Anyways, when I open the link "technical details", it says that there is a security certification not valid. Thanks. Ray

Hi, Yesterday I installed Kaspersky Internet Security, since then everytime I try to open my Google mail, FireFox displays an error window. It says: connection not reliable with mail.google.com. I sincerely do not know if this has anything to do with the new Anti-virus program. I also tried to add google mail in the Mozilla exceptions, but this did not solve the problem. Anyways, when I open the link "technical details", it says that there is a security certification not valid. Thanks. Ray

所有回复 (4)

RayTempesta
RayTempesta 提问者

Sorry, I forgot to say that using Explorer everything works perfectly.

philipp
philipp
  • 版主

hello ray, please disable the scanning of encrypted connections/https within kaspersky's settings and see if you can load gmail properly then.

RayTempesta
RayTempesta 提问者

Hi Philipp, I just tried but nothing has changed. Thanks

RayTempesta
RayTempesta 提问者

Hi, does anyone have any idea on how to handle this problem? Thanks