Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

update

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 philipp

ginimon
ginimon
more options

I was told that I have a previous version of your browser so I did the update and now I have nothing. I uninstalled and reinstalled twice and get a black box that says"close Firefox" but no way to get it to close. No button to click, just a little black box. Please help me. Gini

I was told that I have a previous version of your browser so I did the update and now I have nothing. I uninstalled and reinstalled twice and get a black box that says"close Firefox" but no way to get it to close. No button to click, just a little black box. Please help me. Gini

被采纳的解决方案

hello Gini, did you have the problem on a pc? if so please update to Firefox 33.0.1 from here: https://www.mozilla.org/firefox/all/

定位到答案原位置 👍 0

所有回复 (1)

philipp
philipp
  • Moderator
more options

选择的解决方案

hello Gini, did you have the problem on a pc? if so please update to Firefox 33.0.1 from here: https://www.mozilla.org/firefox/all/