Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

firefox will not let me uninstall and helper will not open either

more options

I cannot uninstall firefox through either add/remove programs or the firefox uninstall helper. Neither will open/operate. I get an hourglass for a split second like when a program will not work. Is there a way to get rid of firefox. I intend later to install, but I don't want to know how to do that now. I just want to get rid of it. I am signed on as administrator so that isn't the problem either.

I cannot uninstall firefox through either add/remove programs or the firefox uninstall helper. Neither will open/operate. I get an hourglass for a split second like when a program will not work. Is there a way to get rid of firefox. I intend later to install, but I don't want to know how to do that now. I just want to get rid of it. I am signed on as administrator so that isn't the problem either.

所有回复 (1)

more options
  1. Restart Windows.
  2. Delete the Firefox installation folder. The default location is either of the following, depending on whether you have 32-bit or 64-bit Windows.
    • C:\Program Files\Mozilla Firefox\
    • C:\Program Files (x86)\Mozilla Firefox\
  3. If you also want to remove all your Firefox personal data like bookmarks and passwords, first open Windows Explorer. Then paste the following into the address bar and press Enter. Delete those folders.
    • %AppData%\Mozilla\Firefox\
    • %UserProfile%\AppData\Local\Mozilla\Firefox\