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Messages in search results won't open and can't be found

  • 6 个回答
  • 2 人有此问题
  • 162 次查看
  • 最后回复者为 taramara

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I run a local search in the search box on the top right of the email screen. Three messages are found. I click on any of the three messages, and the message list screen appears, but the message is not listed.

Is there any way to determine where these three messages are stored? They apparently still exist somewhere, but I can't find them.

I can search for other keywords, and the search function works just fine. Somehow, these three messages are being stored somewhere obscure.

Thanks for any guidance you can provide.

Additional Information: The left side bar of the search results indicates that the messages are in a folder I created within Local Folders, but that folder just isn't there.

I run a local search in the search box on the top right of the email screen. Three messages are found. I click on any of the three messages, and the message list screen appears, but the message is not listed. Is there any way to determine where these three messages are stored? They apparently still exist somewhere, but I can't find them. I can search for other keywords, and the search function works just fine. Somehow, these three messages are being stored somewhere obscure. Thanks for any guidance you can provide. Additional Information: The left side bar of the search results indicates that the messages are in a folder I created within Local Folders, but that folder just isn't there.

由oldhikingboot于修改

所有回复 (6)

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Additional info: I use the same search term to search my entire hard drive and nothing is found.

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Are you talking about Global Search? https://support.mozilla.org/en-US/kb/global-search

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Yes, this search is a Global Search. I read the content at the link you provided. It explains how things are supposed to work, but does not address the problem I'm having.

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选择的解决方案

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There's good news and bad news. With your guidance, I was able to rebuild the Global Database. It took just a few minutes to re-index. Unfortunately, those three messages are gone completely now -- no shadow of them remaining when I rerun the search. I suspect that, while the messages were seemingly invisible, the folder they were in got deleted under the assumption that the folder was now empty. Oops. Oh well. Whatchagonna do! It makes me wonder, though, what other emails might be gone now that I'm not even aware of.

It sounds like rebuilding the Global Database might be a regular maintenance item for me moving forward.

Thanks so much for your help! I really do appreciate it.

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The messages seem to have been indexed inside global-messages-db.sqlite, which is the reason they still showed up in the search, but were not accessible any more as messages. You could have opened that file with a sqlite manager/browser like sqlitebrowser for GNU/Linux. After recreating the global database, the messages were deleted.