unwanted popups when opening new tabs
My current problems isn't just with Firefox. I also have IE and the same thing happens with it. Everytime an new tab is opened I get a popup. At first the new window had Firefox trying to find www.hpdtsr.com. Then it would show the "Server not found". As I was trying to find a solution to this problem it changed to another website. I have Adwareblocker Plus. I have added Malwarebytes anti-malware and did a fix firefox. It didn't help. It also happens with Firefox in Safe Mode. As I stated above, it also happens with Internet Explorer. I prefer Firefox, so I came to this site for an answer to my problem. Please help.
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hello, you may have malicious addons present. please perform all these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools next to free version of malwarebytes, like adwcleaner to make sure that adware isn't present in other places of your system as well.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked