i am new to firefox , i tried to sync and then click get started but there is a blank page
I clicked on " sign in to sync " . the page opened " about:accounts" I clicked on "Get Started" and got a blank page . I tried many time but in vain.
被采纳的解决方案
Reload the webpage while bypassing the cache
- Hold down the Shift key and click the Reload button with a left click.
- Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
- Press Command + Shift + R (Mac)
Clear the cache and the cookies from sites that cause problems.
Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
Remove Cookies from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
___________________________________________________________________
Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
所有回复 (2)
选择的解决方案
Reload the webpage while bypassing the cache
- Hold down the Shift key and click the Reload button with a left click.
- Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
- Press Command + Shift + R (Mac)
Clear the cache and the cookies from sites that cause problems.
Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
Remove Cookies from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
___________________________________________________________________
Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
Make sure you allow cookies for accounts.firefox.com.