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I thought Thunderbird once linked to my yahoo account would save all my emails so I could delete them from Yahoo. I did a test email sent through Yahoo and it shows up in Thunderbird. Then I deleted the email from Yahoo but later I see it is also deleted from Thunderbird.

Hmm? Is there a setting to keep Thunderbird from deleting. Otherwise am I really just archiving all the email into some unusable format on my hard drive?

Thanks.

I noticed that when I get calendar invites from people in Mexico or I happen to be in Mexico (I travel full time), the timezone data is incorrect. I assume that the default timezone data for firefox does not account for Mexico abandoning daylights savings in 2022. How can I update this?

My email from a third party domain is routed to both my gmail inbox and to my thunderbird client. The emails typically get received by thunderbird first, and I read them quickly because of the notification that comes up. However, these emails on thunderbird disappear as soon as they show up in my gmail inbox. Does anyone know how to prevent this? I haven't found any other similar issues on the support forums or other sources.

I hope I can explain this well: Recently, many recurring events from Google Contacts, namely birthdays and anniversaries, now appear in Google Calendar as invitations from "Unknown Organizer <unknownorganizer@calendar.google.com>" that I have accepted (but I have not.) These events keep triggering pop-up notifications. Those notifications do not respond to the Dismiss or Snooze buttons - they do nothing. I can dismiss the dialog box with the upper-right [X], but the pop up gain every time the calendar re-syncs. I try to edit the properties of the event, but the changes do not take. When I look at Google Calendar directly with my browser, these events do not show up, only the proper ones that are listed in my Birthdays calendar.

Why did this happen, and how can I fix this. The un-dismissable notifications make Thunderbird Calendar unusable. I find many similar (but not necessarily identical) complaints going back years, but no actual solutions.

Thunderbird 140.2.0esr Windows 10 22H2 Cardbook address book add-on 100.4

I was able to log in/on to Mozilla Support but when I tried to sync - update it would NOT accept the password, even though I was able to log in - on.

Am at an impasse. I can, if I could get to them, answer the security questions!

How do I attach multiple files, i.e. select more than one attachment at the same time rather than adding them one by one?

I can do that with every other app - e.g Word or WhatsApp, but not with Thunderbird.

Very simply, I want to use Insert, Image then click to select multiple files, but found no way to do this.

It seems that no way currently exists, if so could this please be put on the "to do" list for the next release?

Hi, Just got computer back from shop where - rather than upgrade - they did a clean install of Win11. I was under the impression from them they'd backup everything on a new "backup" drive they installed to double my capacity as part of the upgrade process.

They're version of backing up Thunderbird left me with a folder "Thunderbird_profile_backup.zip" that is 9,698,657kb in size.

I am attempting to install Thunderbird on the essentially new computer and restore all data from the previous installation.

Is this even possible anymore at this point?

I have data in that file that is important not only financially but archived family info from now deceased members... I'd really like to recover it.

In short help! lol.

Mark

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number of messages in my Inbox. But I can't delete or move messages in the Inbox. When I select messages and enter command to move them to a folder, or ask to delete them, nothing happens.

     I am a Thunderbird supporter, and I love this program.  Thanks for your work!  Any advice appreciated.  Connie

For months now, when deleting emails in Thunderbird, it sometimes creates multiple records of the same deleted email in the Deleted Messages folder, sometimes several hundred copies of the same email. It doesn't do it for all deleted emails, and I have not been able to discern any pattern or cause. As a result, my wife's Deleted Messages folder has 8,700 deleted emails in the last 3 months, far more emails than she receives. Edwin Miller

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

Hello. I am using Thunderbird version 128.14.0esr on POP OS 24.04. I use a default dark theme. It seems to me that there is a problem with the way the dark theme is applied, which breaks consistency. For a while now, my message panes appear with black text over a white background, as opposed to white text over a black background, as it used to be. Only when I "Turn dark mode off" with the dark mode "drop" in the message menu does it revert back to normal. This is quite annoying as it has to be done every time I want to read an email. Is there a solution to this minor but annoying problem? Thanks.

I recently migrated Thunderbird from my old Windows 10 computer to my new Windows 11 computer. I seem to have resolved all my issues with Thunderbird except for the following: In the Calendar, I have all my events from 2014 forward until the end of May 2024. After that time period I only have 2 events, when I know for a fact that I had many more. I would like to recover this data for historical purposes because it contains many medical appointments. Does anyone have any ideas about how this can be accomplished?

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Status Bar and Activity indicator enabled. Randomly, both indicators will show busy for an extended period of time. When I view this in the Activity Manager I see one or more folders hung for 10 or 20 minutes downloading one message out of several. This occurs in multiple accounts and servers.

I have researched this and attempted the fixes presented. I have cleared the cache files and compacted and rebuild email folders as suggested, but the slow update still occurs.

Then I decided to try and capture a ProMon.exe trace to see what is happening. What I found was Thunderbird.exe was spending all of the time while hung access the following file: C:\Users\MyUser\AppData\LocalLow\Intel\ ShaderCache\4a5eb0e65e559fc08e65ecb2fa9d650817ae895582a7a7ede162866d3e47a05a, like it was stuck in a loop.

When Thunderbird is operating normally, it is accessing this file but only for short period of times. Research says that it is ok to delete the files in this folder. I did that and it seemed to help for awhile. But it started happening again.

Does anyone have any idea what could be causing this? Is there a Windows thing to look further into? Any help would be greatly appreciated.

I cannot close the Thunderbird email app on Samsung Galaxy S25 Ultra Android 16 One UI 8.0. The back arrow in the navigation bar no long closes the app windows. Have to use the back to home center button. Is there a solution to this problem?

Hi, I’m a student working on an assignment to set up an email server from Rocky Linux (server) to Ubuntu (client). I have configured Postfix, Dovecot, IMAP, POP3, SSL, SMTP, and DNS on Rocky.

However, when using Thunderbird on Ubuntu, I get:

"Server powerrangerserver.gogogo.com has disconnected. The server may have gone down or there may be a network problem."

All services are running, and the firewall is not blocking connections, but I cannot figure out why Thunderbird cannot connect.

I have tried all the solution from google to chatgpt. pls do help

A week or so ago my Thunderbird (140.1.0esr) reminder dialog stopped showing up. No idea why. Calendars > properties does have "Show Reminders" checked. Account > Thunderbird Settings > Calendar > Show the reminder dialog (X) is checked. I've restarted and rebooted (Linux).

I can add events to the calendar and they show up on my phone. I did update to 140.1.0 10 days ago, so perhaps this is a problem with this version. I'm considering reverting to the previous 128.9.1esr version, but it would be great if someone had a solution for this.

THX