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Hello, in my Profiles folder in AppData/Roaming/Thunderbird I have 3 distinct profiles. One is current but the other 2 have a Date Modified of 30/12/2021. Can I safely delete these 2? I know the names are not relevant but the suffixes are .default-release and .default. Thanks Chris

How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a different folder to preserve them, but I can't figure out how to do it.

When I choose an open tab from my Inbox to move it to a different folder, the folder choices on the left side of the interface go away. I there a way to move between folders? Drag /drop?

Chris

Hello,

I have settings set in account settings to apply signatures on replies and forwards, however it is not happening. What else can I change?

Thanks, Taylor

Thunderbird does correctly mark emails I choose as spam spam. Problem is, TB fails to move these marked-as-spam emails to the selected spam folder. I've searched for cures here but nothing helps. Now what Mozilla??? See attached pics...

I have recently added a third email account (gmail) which works fine until I turn off the computer. When I turn it on again my 2 existing accounts are there automatically, but the new one does not reappear. I need to go through the "add new account" again to use it. It seems like I have missed something simple in the settings.

For a week, I have not been able to send any emails through Thunderbird.

This is the only day that I have been able to delve further into the problem.

If I send an email, this is the response that I get after sending. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I have contacted my main provider and they have been useless. I contacted my secondary provider and they sent me what the settings should be. I checked their info against mine and everything is correct.

I prefer Mozilla products over all others and I wish to get this corrected sooner later, I have two assignments to send over the weekend.

I would rather being doing something else that trying to figure out this problem.

I should be celebrating or mourning the passing of my wife 3 years ago, than trying to figure out what is wrong.

One thing I did do was to go to the Mozilla website and download Thunderbird again in case there was a conflict somewhere in the system.

Thanking you in advance. K

I have a new laptop and did a backup of my files on the older laptop (Windows Home) and restored them to the new laptop (Windows Pro). Then I installed Thunderbird on the new laptop and I already had e-mails on it. But there are thousands of e-mails in the wrong folders.

The Windows Home has Thunderbird 128.10.oesr (32 bit) and the Windows Pro laptop has Thunderbird 128.9.2esr (64 bit). What should I do? Should I uninstall Thunderbird on the new laptop? Then what?

I need to do something with a profile folder, right? But what?

Please help.

It's a mess right now.

Hello,

I am a super happy user of Thunderbird calendar since many years.

Now that my kids have a lot of activities I am facing an annoying display issue with the upper part of the calendar in the Week view showing all days event : it is too small to show all events at once and hence proposes a scrollbar to navigate inside it (the attached image shows it for Tuesday May 13)

To solve that, I would be super happy just to select the "horizontal line" separating the all day events pane from the one below and then drag it to increase the height of the all day events pane. Unfortunately this is not possible.

So my question is : how can I increase the height of all day events pane so that I can see all my all days events at once ?

Thank you very much for your help,

Not sure if this is the right category but I am using Linux and Thunderbird 128

I am trying to sync my icloud calendar, so have gone to add a new calendar. Chose network and put in my icloud email and password but it just keeps saying credentials aren't accepted even though they are correct.

Am I doing it correctly or is there something else I need to do?

Thank you

Hi Guys,

Thunderbird version 128 is missing in the release page - https://www.thunderbird.net/en-US/thunderbird/releases/

Do look into this.

Regards, Asif

Login on T-online, SecurePopServer does not accept Password, i am able to access E-Mail by E-Mail-site T-online.de with the password I use in Thunderbird. Using Linux, (no Windows scanner or Firewall) the account has always been registered as POP. Query: does T-Online require a different password for IMAP as opposed to POP? Or, as this problem is relatively new for me, has something in Thunderbird changed? Or, must I change the account in T-Bird to IMAP? How do I do this without loss of old mails??

Thankyou for your help!

I made a mistake/didn't read the instructions carefully and I used the Thunderbird Tools/Export to make a backup of the profile folder in Windows 10. It's possible I didn't see what size the backup profile actually was. I installed Linux Mint Cinnamon 21.3 on the laptop and wiped out the Windows OS in the process, so I have no recourse to the original TB files. I cannot use the TB Import b/c file is too big. When I try to unzip the profile backup, I get an error message saying "an error occured when loading the archive" so I can't unzip the profile backup to import smaller pieces using the TB import tool. Is there any fix for this or have I lost all the previous email? The profile backup was of a POP3 setup, so the old email isn't on the provider server somewhere. Thoughts? Thank you!

In my Local Foldes, I have two "Drafts" folders. One is called "Drafts" - no problem - the other is called "Drafts - old@emailaddress" referring to an old email account that I no longer use and is no longer listed in my Thunderbird. Yet I cannot delete this old unnecessary "Drafts-" folder.

I have gone through all my existing identities and accounts to see if any of their settings accidentally refers to or uses this drafts folder, but I cannot find any.

The folder is empty. Right-clicking on it brings up a menu of options, none of which includes "Delete".

This folder is not causing any problems. It's not interfering with Thunderbird in any way. it's just... annoying!

Hello; Windows 10 & current version of Thunderbird. I am trying to add Messages Filters to filter out spam (getting more and more of that!) but the "OK" button on the add message filter is below the bottom of the screen. The window cannot be raised or resized to make the button visible. Photo below. Moving window does not allow me to raise window above top of screen. Keyboard (Alt-Enter) / Move will not work. Changed windows screen size just makes window larger but button still below bottom of screen.

Non-functional work around. Highlight Message name. Press Shift-Tab TWICE. Press ENTER. UGLY!

Tech since DOS 3.0

Thank you for your time and attention.

HI I am having a nightmare. Updated windows last night before i went to bed, started the PC this morning and thunderbird wont connect to my mail server....So i cannot send or receive emails.

i have been going round in circles for the last three hours searching help articles, but none of them are helping.

i checked the update history and apparently thunderbird was updated last night. But i cannot find a way to remove the update.

i have tried trouble shooting mode, but there is no actual trouble shooting to be done there, just a page full of jargon i dont understand.

I have tried removing and reinstalling thunderbird, thinking that i would need to add my accounts again and that would detect the right settings. But upon reinstalling it opens with the accounts and settings stil in place, so if there is a setting causing the problem, then its being transferred to the new install.

at one stage i clicked on the "repair folder" button in account settings, and that instantly removed all of my emails from the inbox, so i have lost all my emails (which i really need)

I have installed outook, and that talks to the server without any problem. So i tried to import the settings from outlook, but thunderbird tells me that it cannot find an outlook account to import from.

I have tried turning of defender, still dont work

I have no idea what else to try, so i am at the end of my tether with it.

I have copied the text from the trouble shooting page, just in case it makes any sense to anyone....but i dont want to post it here because i am not sure if tere is anything in there that puts me at risk if i post it?