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I tried to connect my user on my Online Accounts on Linux Mint, but it said: Authentication Failed, so i tried to open my accounts and send a message to myself. The message is sent and it appears a little window that says: Your Messages was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can try or save the messages locally to Local Folders/Sent-(my e-mail name).

Same happens with Troubleshoot Mode and I don't think it's a connection error, so what is the file access error in here?

Hi

I have a problem with Thunderbird which might be a bit niche but here goes...

The first attempt at sending an email fails as TLS Record Layer v1 is used, the mail server sees this and hard resets the connection so sending halts. See attached Wireshark trace screenshot "Failed".

If I retry the send again Thunderbird uses TLS Record Layer v1.3 and the email goes out ok. See attached Wireshark trace screenshot "Success".

If I send another message immediately no problem but if I wait 20-30 minutes the above cycle happens again.

I have set the minimum TLS version in the config to 1.3 (option 4) and restarted Thunderbird but this has not changed anything.

Any ideas how I can fix this? It's a pain because automated replies don't work.

The system was working fine. The next day, when starting Thunderbird (TB, the status line shows logging in to server but loops; no errors or messages, Thunderbird is 'locked out' spinning. I see the normal INBOX page, but logging in never completes. NO CHANGES were made to TB accounts or settings. I have re-installed TB, re-booted, but no change. I cannot check/change any of the accounts or do any further 'debugging' because TB is spinning. The server login is fine because Webmail can be used. Internet connection is fine, because browser works. 1. How can I stop TB from trying to login at start up? 2. What could/would cause this behaviour?

Any suggestions much appreciated.

I have 'Allow remote content in messages' turned off.

When viewing a message with remote content, I see the bar "To protect your privacy, Thunderbird has blocked remote content in this message", however the 'Preferences' dropdown described in Remote Content in Messages does not exist...

I want to show remote content for a single message, but this seems impossible!

What am I doing wrong?

Neither my wife nor I can access email on our respective PCs. This has been the case for four weeks. We can access email by our Android phones, but we really want to use our PCs. I've tried to resolve the problem and failed. Previous to this failure, I had an account with BT but this was transferred to EE. When I attempt to log in to my mail account, I receive the message "Could not connect ... :the connection was refused". I can also add is that in my Account settings, Outgoing Mail server I see a message "Connection to server mail.btinternet.com:465 failed."

TB address book has duplicate entries or other entries that will not delete or edit? Tried to even change the name. Close reopen and it reverts back to original. ??? Thanks for the help.

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click on it and the TB freezes up so I can't close it out. I have tried restarting computer multiple times and it works for one or two emails that I can open and then starts freezing up again. Makes using it almost impossible. I have security Windows 11 Defender only and have had it the entire time when it also worked well.

I remember a time, where it was possible to simply drag a contact to a new mail to send it to friends. Shortly I wanted to send my wife a contact she lost, but it was no more possible, to attach it to a mail. Even an export of this single contact is not possible. Why?

I don't like to export the whole contact folder for her, because there are many contacts she will never use. So it should be possible to export 1 single contact as .vcf alone.

I would be happy, if the developers would rebuild this functionality for a future update. Thanks.

Hi All,

ok, so just clicked retrieve messages and as they came in we had a power cut.

Rebooted the PC and all messages are there, but 2 copies ... I deleted one copy, but I can't delete the other ..... and they're all empty.

All the highlighted messages in the image will not delete. Any new ones that come in are fine, but these simply won't go away.

Any ideas?

cheers, Ross

WHY DO I GET THIS MESSAGE WHEN ATTEMPTING TO SEND EMAILS, EVEN THOSE WHERE I AM SIMPLYREPLYING: Sending of the message failed. An error occurred while sending mail. The mail server responded: <andrea@simplygardenmaintenance.com> recipient rejected - relay denied. Please check the message recipient "andrea@simplygardenmaintenance.com" and try again.

I am using Thunderbird as email client on Win 10. When trying to backup old messages I am getting en error message as below. I tried several ways exporting emails as “eml”, PDF’s or even plain text, but all the same. Following error message:

[Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: chrome://mboximport/content/mboximport/utils.js :: getSubjectForHdr :: line 186" data: no]

Exporting: Folder: Inbox Msg: Undelivered Mail Returned to Sender

getSubjectForHdr@chrome://mboximport/content/mboximport/utils.js:186:26 onAfterStopRequest@chrome://mboximport/content/mboximport/exportTools.js:1809:14 onStopRequest@chrome://mboximport/content/mboximport/exportTools.js:1743:28

Can anyone assist?

My signature does not populate when I try to forward an email. I cannot even find an option to manually add my signature.

My signature will populate when I write a new email or I reply to emails.

Is there a fix for this?

Charles

bold texti have a thunderbird profile on exterior drive I have installed linux mint on my PC but cannot locate the profile to use my old TB profile -either by replacing it or renaming the old profile for the linux one

I have been using Thunderbird for years. Suddenly, a couple of days ago, the sent and trash folders no longer show the emails in them. When I use Roundcube online, these files show up there as normal.

I have done considerable research online to solve this problem to no avail. Using AI, they suggest a number of things that I have tried, without solving the problem. Apparently, this is somewhat common. I finally got to deleting the send.msf and trash .msf. This did nothing to solve the problem.

This is very frustrating. What can I try next? I am using Win 11 and Version 152.

Carl

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the mail server, and all the missing messages are definitely on the server. I have checked the local filters, none are set. I have tried properties/repair. I have tried removing ~/.thunderbird/xxx/ImapMail/mail.myserver.com.au/INBOX.sbd/purchases.msf

Could it be a problem with dovecot indexing on the server? all the other subfolders seem to work fine. It's just this one.