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Hi! I'm hoping you can help me! I use Thunderbird, and have for many years, and I love it. My computer is on its last legs, and I'm trying to save up for a new one, but, yesterday I did something possibly stupid... (yeah, I know, you NEVER get people asking for help who've done stupid things, so this will be unusual... lol). Anyway... I turned my computer on and got a popup saying that my Thunderbird needs an update and it's been a while since I updated, so I hit OK on the update... Well, my arsehole of a computer chose that exact minute to shit itself and die. When I tried restarting it, my Thunderbird no longer works. Now I have a popup with a big red X that says "The installation seems to be corrupt. Please check your hardware and disk setup and/or re-install." Can you help me? I desperately need to check my email and have one I need to send. I don't know what to do. I've also got YEARS worth of emails sitting in the system, so I can't risk losing them, either. Please help. L.

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver.

I was a user of Eudora 7.1 for many years, but because of this change of hosting company, the Eudora email program would not connect to the Scalahosting site.

Thus I was forced to change to Thunderbird. After reading several webposting on this matter, I found and uploaded V17.0.9 and proceeded to convert the Eudora email, filters and addresses to the Thunderbird format.

This was not an easy task, and even with Google's AI assistance, I had to restart several times, but as of today - mid-Jun I have now completed the task of cleaning up all the email, installing the correct headers, etc that allows the Thunderbird program to open and correctly display all of those email without any problems.

I further cleaned up and corrected all of the Eudora filters to the TB format and now have those filters in TB to be able to be installed and correctly are accepted by the TB program.

Like wise with the contact addressee that were in the Eudora NNdbase.nnt file were cleaned up and correctly installed in the TB program.

However, the current status of the TB program is that it does not seem to be able to connect to the Scala Webhosting email site at grok.viawebhost.com. Enclosed is a pic of the supposed correct set up for the STMP at Port 465.

The other Port info from Scala is: POP3 - 995 (SSL) IMAP - 993 (SSL)

But I am not sure what else I need to do to correctly set up this older version so that I can start the collection process of the most recent emails sitting in the mailserver.

Further, it was suggested that I need to update the TB V17.0.9 to the most recent V151 by following the below sequence of updates:

According to Mozilla Support Documentation, this is the exact, official sequence to migrate safely from a legacy version:

Step 1: Run V24.8.0 (32-bit) (This updates the raw database schema out of V17. Upgrades the raw Mbox structures.)

Step 2: Run V45.8.0 (32-bit) (Stabilizes the folder indexing schema.)

Step 3: Run V52.9.1 (32-bit) (The final 32-bit staging version.60.9.1 (64-bit). Migrates the architecture to 64-bit processing.)

Step 4: Run V60.9.1 (This is the critical gatekeeper version required to unlock modern automatic profile conversion).

Step 5: Run V78.14 (This shifts the mail indexing formats).

Step 6: Run V102.15.1 (This modernizes the folder structure configurations).

Step 7: Final jump to V151.0.1 (Updates the background engine to current web standards).

I am looking any advice or suggestions from the Community that can assist me in completing this conversion to the TB program and get it fully functional so I can connect to the Scala Hosting mailserver.

Many thanks in advance for your assistance.

/s/ James T Saint

After running an update, when launching Thunderbird it says "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now?". Rebooting does nothing, I'm prompted with the same message. Tried re-installing the latest version - it gives me the same error message before re-installying, and also un-installing the version I have on my PC - it also prompts me to restart to finish the earlier upgrade.

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint installs and manages Thunderbird updates. I like the idea of Mint managing my software. However, the latest version is 140.11.1esr. Consequently, moving my data from Windows to Mint is not possible. A profile problem is flagged.

I've switched off automatic updates. I'm wondering how long it will take Linux Mint to catch up to v150. One solution is to install v150 independent of the Mint software manager, but I'd rather not do that. I'm wondering if there are any workarounds.

French please !

-)

Bonjour,

Lorsque je veux modifier la manière dont Thunderbird est mis à jour, il s'affiche ceci :

"Thunderbird est mis à jour par une autre instance" et il est impossible de le modifier car si on on choisit de le faire, le logiciel thunderbird corrige immédiatement et retourne à la configuration précédente (solutions/choix à cocher, mises à jour automatiques ou manuelles) !

Comment opérer S.V.P. ? Merci à vous. Salutations cordiales. Alain.

Hello all After a Thunderbird update, a folder named "thunderbird" was created in my Personal folder. This folder is empty. After deleting the folder, it is recreated when Thunderbird is restarted. How do I get rid of this folder? Alternatively, what does this folder contain, and how can I move it to a different location?

thanks Thomas

I opened Thunderbird 140.9.1esr from flatpak on Debian 12 and today I noticed a message that says: "Flatpak ESR application ID change We're switching the Flatpak ESR application ID from org.mozilla.Thunderbird to org.mozilla.thunderbord_esr."

1. How does Thunderbird know it's flatpak name is changing? How do i turn off all auto updates including checking things like flatpak name changing?

It would have been highly beneficial to provide a function or procedure to migrate all files (if they existed) from org.mozilla.Thunderbird to org.mozilla.thunderbird. In the absence of such a mechanism, the update effectively behaves like a fresh installation, creating the impression that all user settings and data have been lost.

I resolved the issue by manually copying all files from /home/USER_NAME/.var/app/org.mozilla.Thunderbird/ to /home/USER_NAME/.var/app/org.mozilla.thunderbird/ and restarting Thunderbird, after which everything functioned as expected. This could also have been addressed through a symbolic link to the new path.

I believe more care should be taken when implementing breaking changes of this nature, as many end-users would not know how to resolve this issue on their own. Clear guidance or automated migration would help prevent unnecessary disruption and confusion.

My reddit post is here: https://www.reddit.com/r/Thunderbird/s/lM11YcRIIT

Hello,

I'm confused and slightly concerned.

Through no deliberate action by me, Thunderbird DOWNGRADED itself from the May 2026 standard release version to an AUGUST 2025 ESR(Extended Support Release) version.

UPDATE: the next application restart brought the ESR version up to date, but why was I forced onto the ESR version?!

What could have pissibly triggered this? I don't want or need ESR, and without knowing the cause, I have e no guarantee it won't happen again. Worst if all, everywhere I look, there is zero explanation for this. It appears to be fairly unprecedented.

My original installer for 102.15.1 was downloaded from the official Thunderbird site in 2025.

The sequence of events:

• I've had Thunderbird version 102.15.1 installed for awhile, but wasn't using it.
• Ysterday I opened it and connected an account.
• Today I noticed it hadn't auto-updated, so I went into the settings and clicked on the 'check for updates'.
• this brought it up to v115.10.1.
• Its success was demonstrated by me being sent to this URL after it opened: https://www.thunderbird.net/en-US/thu.../?locale=en-US&version=115.10.1&channel=release&oldversion=102.15.1(https://www.thunderbird.net/en-US/thunderbird/115.0/whatsnew/?locale=en-US&version=115.10.1&channel=release&oldversion=102.15.1)
• An hour later, I closed Thunderbird completely hoping it would fix a sync that appeared 'stuck'.
• When I re-opened Thunderbird, I saw the small "updating" window. It was pretty surprising since I had *just* updated.
• After Thunderbird opens, after this additional "update", the URL that I'm sent to is this: https://www.thunderbird.net/en-US/thu.../?locale=en-US&version=128.14.0&channel=esr&oldversion=115.18.0(https://www.thunderbird.net/en-US/thunderbird/128.0/whatsnew/?locale=en-US&version=128.14.0&channel=esr&oldversion=115.18.0)
• Thunderbird changed to a year old ESR version!

May 25 2026. A few days ago, Thunderbird upgraded me to Release 151.0. I can no longer send or receive emails.

My wife has been upgraded to ESR 140.11.Oesr, and she has no problems.

I do not want to go through the tests of removing virus guard etc to try to make 151.0 work, so I would like to move to ESR 140.11, but cannot find online how to do that?

Please help.

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

I'm currently running Thunderbird 140.9.1esr and it shows an update available to version 140.10.0esr. However, when I click on the update button, it shows "downloading" but it stays at 0 bytes and will not download the update. All previous updates to my current version automatically downloaded and installed after I clicked on the update button. How do I fix this or is there a problem with 140.10.0esr? Thank you!

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" thing and I don't understand exactly what it is asking for. Outlook name and password? Mozilla account name and password? Some other username and password? Can't transfer anything from mobile to PC (not good). Any way to fix this? Don't tell me I might have to go back to Outlook...

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'm told I'm on the latest version. Is there a version 145 and above for Mint and if so how do I upgrade it??

Thank you

got an update for thunderbird and ended up with a different program. the old one would boot into inbox could start with a new email and send right away. After the update it boots into address book can't find anything and want the old program back. Its not supposed to look like a browser with tabs the old one I could run from inbox knew where everything was, the new one looks like it was written by Microsoft. Two pounds of crap in a one pound bag. tell me from what you see how to find the app menu and version