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Error accessing nyu.edu email (provided by gmail) from Thunderbird client after nyu password update

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin Wh… (kàsi)

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

Asked by Music4253 1 oṣù sẹ́hìn

Answered by Music4253 1 wákàtí sẹ́hìn

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donation notice keeps appearing on browser

Hello We've made a donation, but we're still getting the annoying "DONATION" notice popping up at the browser. WE WOULD LIKE TO DISABLE IT PLEASE. PLEASE PROVIDE THE IN… (kàsi)

Hello

We've made a donation, but we're still getting the annoying "DONATION" notice popping up at the browser.

WE WOULD LIKE TO DISABLE IT PLEASE. PLEASE PROVIDE THE INSTRUCTIONS TO DO IT.

Thanks Vitor Neves CMS INC.

Asked by CAD-MANUFACTURING SOLUTIONS INC. 2 àwọn ọ̀sẹ̀ tó kọjá

Answered by CAD-MANUFACTURING SOLUTIONS INC. 2 àwọn ọ̀sẹ̀ tó kọjá

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𝐇𝐨𝐰 𝐭𝐨 𝐏𝐫𝐞𝐯𝐞𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐭𝐨 𝐓𝐡𝐮𝐧𝐝𝐞𝐫𝐛𝐢𝐫𝐝

𝐇𝐨𝐰 𝐭𝐨 𝐏𝐫𝐞𝐯𝐞𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐭𝐨 𝐓𝐡𝐮𝐧𝐝𝐞𝐫𝐛𝐢𝐫𝐝 As a regular here, I have frequently seen requests on how to prevent updates to Thunderbird. For most people, I believe the option f… (kàsi)

𝐇𝐨𝐰 𝐭𝐨 𝐏𝐫𝐞𝐯𝐞𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐭𝐨 𝐓𝐡𝐮𝐧𝐝𝐞𝐫𝐛𝐢𝐫𝐝 As a regular here, I have frequently seen requests on how to prevent updates to Thunderbird. For most people, I believe the option found at Settings>General is sufficient. I also believe the default setting to automatically apply updates is appropriate if users do periodic backups. But I respect there are those who have strong feelings on the topic, and those who run a business and rely on stability more than new features. I acknowledge this information may be available elsewhere, and possibly superior in its approach, but this does work. So, here are the steps:

-   Create a simple text file called policies.json 
-   Enter this text into the file: 

  {
     "policies": {
        "ManualAppUpdateOnly": true,
        "AppAutoUpdate": false,
        "AppUpdateURL": "https://yoursiteisnothere.com"
      }
   }

- create a folder named ‘distribution’ and store it in the folder where thunderbird.exe resides. For Windows, that would be normally be C:\Program Files\Mozilla Thunderbird\ or C:\Program Files (x86)\Mozilla Thunderbird\
- place the file called policies.json in the distribution directory
- start Thunderbird 
- to verify this, click Settings>General and scroll down to Updates. There, you should see the words, 
          “Failed to check for updates.”  (See attached screenshots for examples.)

If you later decide you want an update, the file or folder must be removed or renamed. If changes are made while Thunderbird is running, you must exit and restart for the change to take effect.

NOTE: My suggestion to persons using this technique is to, at least twice per year, download the latest version, test to your satisfaction along with any addon updates. The intent is to stay relatively current for releases, security, and support. To never update is not recommended.

Asked by david 3 àwọn oṣù sẹ́hìn

Answered by david 3 àwọn oṣù sẹ́hìn

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Thunderbird E mail

Could you please note that with my e.mail Profile account in Thunderbird I now have' Windows 11.'

Asked by Tim Walker 3 àwọn oṣù sẹ́hìn

Answered by Tim Walker 5 àwọn wákàtí sẹ́hìn

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Thunderbird

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says i… (kàsi)

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says it is "not responding" and I close it down. I have tried several times and now have multiple copies of the local folders I've tried to delete.

Asked by barnetoaklea 1 ọ̀sẹ̀ tó kọjá

Answered by Toad-Hall 11 àwọn wákàtí sẹ́hìn

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local folders - not lost but not showing correctly

hi there i have been keeping my local folders stored on my microsoft sharepoint but need to move them to my local drive due to storage restraints on my sharepoint. the … (kàsi)

hi there

i have been keeping my local folders stored on my microsoft sharepoint but need to move them to my local drive due to storage restraints on my sharepoint.

the first thing i did was to change local folder location to my C drive (I know how to do that).... then when I started looking online for how to move the local folders, I decided I should probably start by directing thunderbird back to the original local folder location on sharepoint... but now I can't seem to undo the change and whilst I can see my local folders on the sharepoint, i don't know which folder to select so that thunderbird will display my local folders correctly.

see attachment 1 - this is where I am directing thubderbird to find the local folders


but the local folders are looking like attachment 2


I'ved tried directing it lower down in the file hierarchy, or higher up, but nothing seems to work.


Can you help by telling me which folder I should select?

please and thank you!!!

Asked by km18 9 àwọn wákàtí sẹ́hìn

Answered by david 7 àwọn wákàtí sẹ́hìn

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Not storing emails locally after migrating to THunderbird

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and al… (kàsi)

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and allows me to delete unwanted emails from the server. If I download emails to Thunderbird, I expect them to be stored automatically on my PC. However, when I subsequently delete them from the server, using Mailwasher, they are deleted from the inboxes in Thunderbird as well.

I'm guessing it's a setup issue but am struggling to find what is wrong. Thanks in advance for your help.

Asked by mike.smith3 13 àwọn wákàtí sẹ́hìn

Answered by mike.smith3 8 àwọn wákàtí sẹ́hìn

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Event invitation shows a lot of meta data, with the original message from the sender at the bottom

I received a message with the remark "This message contains an invitation to an event." What follows is several screens of metadata (that's what I think it's called), fol… (kàsi)

I received a message with the remark "This message contains an invitation to an event." What follows is several screens of metadata (that's what I think it's called), followed by the original note from the sender. Is there a way for me to suppress all this metadata? When I forward the message to a friend who has an iPad, it shows up without the metadata. I'd like that to be the situation when I use Thunderbird.

I've attached a screen shot of a portion of what I've called "metadata". I didn't include the very top of this metadata because it contains personal data.

Asked by Tom Cluster 3 àwọn ọjọ́ tó kọjá

Answered by david 2 àwọn ọjọ́ tó kọjá

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Thunderbird storage

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in… (kàsi)

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in the 60s). I had all mail stored in a non-standard folder on my D drive so that it would be included with my backups. After uninstalling, my non-standard folder is still there. However, the location where Thunderbird was originally installed was removed and that is not included in my backups.

I installed today the newest version of Thunderbird, but I cannot get it to open my old mail. I'm able to login to my accounts, but I need to access the email stored in my non-standard storage file.

Asked by jwingram 3 àwọn ọjọ́ tó kọjá

Answered by jwingram 1 ọjọ́ tó kọjá

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Cannot delete emails from Microsoft 365 email account

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account. On attempting to delete an email, the following message is displayed: "The curre… (kàsi)

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account.

On attempting to delete an email, the following message is displayed:

"The current operation on "Inbox" did not succeed. The mail server for account [email] responded: [TRYCREATE] The destination mailbox could not be found."

Checking the account settings, it seems Thunderbird cannot see the "Deleted Items" folder (it only shows Inbox and Drafts). I have attached images to show what I mean, comparing with a personal Microsoft/Outlook account where it sends deleted email to the correct place.

Using the latest Thunderbird version that is available on the Microsoft Store version on Windows 11. (115.9.0) I have tried removing and re-adding the account yet the problem persists. Any troubleshooting ideas welcome!

Asked by NDav02 2 àwọn ọjọ́ tó kọjá

Answered by NDav02 1 ọjọ́ tó kọjá

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Does PGP encrypt attachments?

I am using Thunderbird 115.10.1. I want to send an encrypted email with attachments of different types (pdf, docs, images, zips,...) I have set up PGP following this gui… (kàsi)

I am using Thunderbird 115.10.1. I want to send an encrypted email with attachments of different types (pdf, docs, images, zips,...)

I have set up PGP following this guidance: https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#thunderbird:linux:tb115


And I have confirmed it is working with Edward following this guidance: https://emailselfdefense.fsf.org/en/

But I have tried looking online to check, are the attachments to the email also encrypted?

Asked by andres20 1 ọjọ́ tó kọjá

Answered by christ1 1 ọjọ́ tó kọjá

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  • A ti fi pamọ́ fọ́jọ́ pípẹ́

Thunderbird crashes on startup @ RtlpxVirtualUnwind | RtlVirtualUnwind

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I h… (kàsi)

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I have tried numerous fixes:

  • Installed the latest version of TB (from 78.11.0 to 102.8.0)
  • Opening TB in Safe Mode (disabling all add-ons, reset toolbars & controls)
  • Uninstall & reinstall TB

All result in the Crash Reporter dialog, with Report Contents. I can supply the report contents. (It wasn't obvious how to attach to this forum post.)

One KB item (https://support.mozilla.org/en-US/questions/1337785) suggested that the issue may have to do with session.json file. Based on the file timestamp, that seems likely. But I don't know how to edit this file to fix the problem.

I also created a new TB profile, with does not crash on startup, but I cannot get email properly configured.

I have hundreds (maybe 1000s) of email stored in TB that I cannot access.

I would greatly appreciate any help!

Asked by quigg2954 1 ọdún sẹ́hìn

Answered by Wayne Mery 1 ọdún sẹ́hìn

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Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (kàsi)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Asked by laurent11 1 ọ̀sẹ̀ tó kọjá

Answered by Matt 1 ọ̀sẹ̀ tó kọjá

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Thunderbird Attachments

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email? O:\XXXXXXXXXX.pdf could not be opened, because the associated help… (kàsi)

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Asked by tseabrook 1 oṣù sẹ́hìn

Last reply by Matt 1 ọjọ́ tó kọjá

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Thunderbird will not connect to IMAP mail server except via VPN

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails throu… (kàsi)

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails through TalkTalk's online mail service, which doesn't happen when the server is down.

Asked by w.spencer 3 àwọn ọjọ́ tó kọjá

Answered by Googlethunderbird 3 àwọn ọjọ́ tó kọjá

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cardbook addon to tb supernova and how do i now find my address books

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate … (kàsi)

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

Asked by Bullish Bob Bagley 1 ọ̀sẹ̀ tó kọjá

Answered by Bullish Bob Bagley 3 àwọn ọjọ́ tó kọjá

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400 error after I changed a password

Hi. I love Thunderbird! But I cannot use a Gmail account. It all started when I changed the underlying password for my Gmail account (for routine security). I changed th… (kàsi)

Hi. I love Thunderbird! But I cannot use a Gmail account.

It all started when I changed the underlying password for my Gmail account (for routine security). I changed the password too on my Thunderbird client for SMTP and IMAP.

But then it popped up with: https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost& [etc]

it keeps giving me this message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

I've tried to read online what's going on. I've deleted the account and tried to set up again, and closed Thunderbird. It keeps doing this. I've checked Google settings ... nothing untoward. It doesn't have a link to Thunderbird still.

What can I do?

Thanks, Dan

Asked by dan308 3 àwọn ọjọ́ tó kọjá

Answered by david 3 àwọn ọjọ́ tó kọjá

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Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What do I do?

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What… (kàsi)

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What do I do?

Asked by headimages 3 àwọn ọjọ́ tó kọjá

Answered by headimages 3 àwọn ọjọ́ tó kọjá

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How to have original mails deleted from original inbox when deleting them from unified inbox

How can I have the original mails deleted from original Gmail inbox when deleting them from unified inbox. I am reading my mails in a unified inbox - and deleted some re… (kàsi)

How can I have the original mails deleted from original Gmail inbox when deleting them from unified inbox.

I am reading my mails in a unified inbox - and deleted some read and unwanted ones. Now I am looking at my Gmail via my iphone's mail app - and none of those emails have been deleted... How do I get those deletions to sync back to my Gmail account?


Thank a lot!

Asked by Yogev W 3 àwọn ọjọ́ tó kọjá

Answered by Yogev W 3 àwọn ọjọ́ tó kọjá