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Thunderbird won't remember where it was last time (windows 10 and 11). Every time I open it, it has shifted and resized a bit from the last time. It's not one monitor to another or even the other side of one screen, but it's always slightly higher or lower, slightly smaller or larger... It's just driving me nuts because everything else is perfectly positioned. Note that I am using fancy zones to do this placement, but everything else works fine.

When I use my PC (main device) Thunderbird shows individual mail folders, on my iPad the default mail client as well as individual account folders has an 'All Inboxes' This is very useful as 95% of my mail will go to one account .... so having an 'All folders' account ensures I don't miss a mail arriving on a less used account.

Is there a way to set this up on Thunderbird?

When I opened Thunderbird to get and read my new email I received this error message after I could see that Thunderbird had found new messages.

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I checked the hard drive space on all of my hard drives and I have GBytes of space and in PREFERENCES for the hard drive, WRITE is allowed. In fact all items listed in Preferences is set to allow.

I've rebooted the computer and even had Windows check my hard drive for errors and it found no problems. What do I now need to do? Thank you. Fred Berney

I have Mozilla Thunderbird Version 128.5.2esr on a desktop with Windows 10 Pro. This version of Thunderbird has the message pane to the right of the email list. I very much prefer the older style where the message pane is on the bottom (the full width of the window). Please let me know how to change the settings so that my message pane will be at the bottom.

Hello, I have a Thunderbird problem: If I "print" a photo into a PDF, the PDF file is perfect. If I now send this file via Thunderbird, the recipient of the email, as well as I as the sender, receive the attachment in strips, in poor quality, unacceptable quality. The attachment is not particularly large and is under 5 MB. I use 2 email sender addresses from different providers that have no size limit. The recipient does not have this either. What is the problem? Kind regards, Charly

Can you please tell me the settings to sign in Thunderbird with a POP3 email account with gmail.com? I have tried all day yesterday and nothing works. After typing in the ports and all other settings it tells me the configurations are wrong. I sure would appreciate any help!

I live in Peoria, Il USA. our service provider is Comcast. I use Linux Mint Cinnamon 21.3 ver 6.0.4. Just about a month ago, I found I was not able to send emails. I can receive emails easy, but not send on either of the 2 email accounts on my desktop computer. When I tried to send a message I received an error telling me I didn't have permission, so I took pictures of the error messages to the local Comcast office. They told me I needed to change my password.

    After changing my passwords, I tried to send an email to my alternate account and received a "sending message" notice.  I left it in sending message for over an hour.  I closed the sending message.  Then checked all of the account settings and preferences, and changed one setting to "normal password", and repeated the test, I receive the same results.  Using "Software Manager" I uninstalled "ThunderBird" then re-installed "ThunderBird" via  the gui.  I tried the same test, and again received the same results.

    I again went back to the Comcast office and reported my results, I was told that there were 2 other complaints about the same situation, I asked what their solution was and was told to just log into my Comcast Account online to send emails.  I asked them what did Comcast do that caused this problem, I was informed that they are just a sales office, I asked for a phone number for tech support and was told that they don't have a phone number to tech support.

    So, it seems I am on my own to fins a solution to the situation they caused, can you help?

    If there is any further information you need feel free to ask.

Thank you, Evan James

When I start Thunderbird 128.5.2esr (32-bit) on my Windows 10 Home PC Version 10.0.19045 Build 19045, it has become increasingly slower recently. I have been using it for many years now and up until this year it would typically start in ~30 seconds.

I am accessing three separate POP email accounts and each of them has a number of subfolders with important stored messages. I thought that perhaps I had just too many folders and messages, so I removed hundreds of the stored messages and some of the sub folders. I routinely compact all accounts.

Today, it took over 8 minutes for Thunderbird to open. Incidentally, once it opens initially it seems to perform normally thereafter.

Is there something that I can do to speed things up?

Thanks in advance, Rich Green

I don't expect a reply. I'm simply reporting what I believe to be an error.

I found an Email in my Junk folder that was a billing notice from one of my utility companies. I right clicked on the Email and selected Mark as Not Junk. The message was instantly deleted EVERWHERE. It is not in any folder. I then tried searching for the sender (customerservice@...). The sender's address was instantly found by the search tool, but it stated that NO MESSAGE existed from that sender.

I don't think that marking an Email as Not Junk should completely erase the message from Thunderbird. Rather, I think it should be placed back in the Inbox folder or perhaps the Deleted folder.

I'm using Thunderbird 128.5.2esr (64-bit).

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.

Due to a birst central heating pipe I had to move my computer system to another room. When I tried to re-login to my e-mail accounts on Thunderbird, I had no problems with my gmail account.

But I had problems with my other account: gerard@cict.uk. The server name is outlook.office365.com. One of my outgoing server settings is: smtp.office365.com. The e-mail address gerard@cict.uk was bought from Namesco, who appears to be using Microsoft, presumably Outlook. Unfortunately I didn't make a backup of Thunderbird (just saw that it is possible), although I do have backups of my work up till 15 december 2024. Can you help? When trying to get back into my gerard@cict.uk system I changed some passwords. Strangely, having changed them I couldn't log in (incorrect password).

I am depressed. I can of course continue to live, but I received about 100 emails a day. So reconstituting my system for gerard@cict.uk will take considerable time.

Just what the subject line says. Go looking for something and Search doesn't find it. Even after I remember the email and find it, Search does not find it.

Why is this? It is un-usable, actually as it happens all the time.

For instance, putting in a company name like "walmart.com" will find some but not all the emails with walmart.com and certainly not the most recent ones specifically with a person's name.

This Account is marked up as Standard and there ist not an "Account Actions" drop down under the list of Options. There was no question during installing to mark it up as Standard.

I tried the help article, but it seems to be out of date and doesn't match what I see.

I have an Inbox with 4 emails.

Then I have another email that has an inbox beneath. I'd like to add this fifth inbox to the global inbox.

I am having a problem when connecting to my employer's office 365 server. I'm getting an error that says the current command did not succeed. User is authenticated but not connected. If I connect to the same account in Outlook, it works as it should. Everything was working fine until about a month ago. I had not made any changes to the configuration, except for possibly a version upgrade. I am getting same error on all computers running Thunderbird. Two are Windows machines, one is a Linux machine. I am currently on Thunderbird 128.5.2ESR. I have seen solutions on Google, and I have tried deleting the account, recreating it and changing the IPV6 DNS setting in config editor to true. Has my employer changed something that is not going to let me in? I really hope not, as I cannot stand Outlook. Even more so with the new Outlook. Thanks much for your help and advice.

Guy

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report:

bp-e6e2f348-5338-458f-a03e-c03b70241224

I have started TB in safe mode, started Windows in safe mode, reinstalled, tried clearing startup cache. Nothing is working. Thanks for your help,

Impossible d'enregistrer mon compte "hotmail.com" dans thunderbird. "erreur identifiant ou mot de passe" alors que ceux ci sont justes (vérifiés sur le site outlook). Quelle solution ? Merci

About a month ago I began the process of upgrading from W10 to W11. In the process, several problems happened. One of the problems was with Firefox. After reading and trying many suggestions from the Mozilla site, as well as several other sites, and having no success, I posted my problem on this Mozilla support site and hope that there was someone who could help. There was. After several days of exchanging messages (suggestions, instructions and results - mostly about Profile), Firefox returned.

The other major problem is Thunderbird. I have downloaded a current version (128.5.2esr). I have run it twice and, each time, email was downloaded. So that part seems to be working. What doesn’t appear are the settings I have used and message folders I have created over several years. I suspect that the problems are Profile related.

Starting from Help in the Thunderbird menu, then Troubleshooting Information, then Application Basics, I see Profile Folder. On that line is a button labeled Open Folder followed by (Local Drive). I click Open Folder and File Explorer opens to a folder named ab3xaztm.default-esr. It shows that the folder contains 59 items, including 10 subfolders. All files and folders show a December date.

Following the path C:\Users\rsuth\AppData\Roaming\Thunderbird\Profiles\, in addition to ab3x…, there is another folder nlys3gkl.default that contains only 1 file, times.json.

Because of my earlier struggle – and eventual win – with the Firefox problem, I think that the Thunderbird problem might also be fixed in a similar way: Profile.

Slightly before the upgrading from W10 to W11, I made a copy of my Thunderbird folder. I think if I replace the currently active Thunderbird folder with the one I have saved, my Thunderbird problem may be over. However, I’m not certain that will happen and I’m not certain about the specific steps to take to make the replacement. (With my Firefox issue, there were a couple of small important steps I had to take to make it work, and those steps were explained to me by the person who helped me with my Firefox problem. So, after all these words, can someone point me in the direction to solve my Thunderbird problem?

Thanks for reading.