Firefox Community Forum

Hallo Firefox-Support,

System: Windows 10 x64 Ich habe Firefox komplett neu installiert. Es ist kein Benutzerkonto synchronisiert, das Profil ist komplett leer. Vor der Neuinstallation habe ich alle drei Mozilla-Ordner in AppData (Roaming, Local, LocalLow) gelöscht und den PC neu gestartet.

Leider besteht folgendes Problem weiterhin:

Wenn ich auf https://www.google.de/maps/ gehe und ganz unten rechts auf „Feedback zu Produkt(en) geben“ klicke, und anschließend auf „Straße hinzufügen oder korrigieren“, dann lädt es unendlich – es passiert nichts.

Ich hatte gehofft, dass das Problem nach der Neuinstallation behoben ist, aber es besteht weiterhin. In anderen Browsern (z. B. Chrome oder Edge) funktioniert es sofort und ich kann direkt Straßen auswählen.

Ich bin ratlos und hoffe auf Ihre Unterstützung.

Anbei der Konsolen-Text aus den Firefox-Entwicklerwerkzeugen, nachdem ich den Fehler erneut ausgelöst habe. Benötigen Sie noch weitere Informationen oder Logs von mir, um das Problem besser untersuchen zu können?

Freundliche Grüße Fabienne

__________

Hello Firefox Support,

System: Windows 10 x64 I have completely reinstalled Firefox. No user account is synced, the profile is completely fresh. Before reinstalling, I deleted all three Mozilla folders from AppData (Roaming, Local, LocalLow) and restarted my PC.

Unfortunately, the issue still persists:

When I go to https://www.google.de/maps/ and click “Send feedback” at the bottom right, then select “Add or fix a road”, it loads endlessly — nothing happens.

I had hoped reinstalling Firefox would fix it, but the issue remains. In other browsers (e.g., Chrome or Edge), it works instantly, and I can select roads without any problem.

I’m out of ideas and would really appreciate your support.

Attached is the console text from the Firefox Developer Tools, captured right after reproducing the issue. Do you need any additional logs or details from me to investigate this further?

Kind regards, Fabienne

____________________

Warnungen zu Content-Security-Policy 6 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. rs=ACT90oFakMFBz0BdzoexmK5JDfFNeg-b2Q:1508:76 WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Warnungen zu Content-Security-Policy 6 WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Warnungen zu Content-Security-Policy 6 WebGL warning: drawElementsInstanced: Drawing to a destination rect smaller than the viewport rect. (This warning will only be given once) WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: copyTexSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: copyTexSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. 2 log Cookie-Warnungen 2 Cookie "NID" wird bald abgelehnt, da es fremd ist und nicht das "Partitioned"-Attribut besitzt. log Cookie "NID" wird bald abgelehnt, da es fremd ist und nicht das "Partitioned"-Attribut besitzt. log Warnungen zu Content-Security-Policy 2 Warnungen zu Content-Security-Policy 2 Content-Security-Policy: Unbekannte Direktive 'require-trusted-types-for' kann nicht verarbeitet werden iframe Content-Security-Policy: Ignorieren von "'unsafe-inline'" innerhalb script-src: nonce-source oder hash-source angegeben iframe Diese Seite befindet sich im Kompatibilitätsmodus (Quirks). Das Seitenlayout kann beeinflusst werden. Verwenden Sie für den Standardmodus "". iframe Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 130ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 31ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500+SAPISID1PHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500+SAPISID3PHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500&authuser=0&format=json NS_BINDING_ABORTED

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. 2 log POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 82ms]

POST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create Status 401 VersionHTTP/3 Übertragen937 B (395 B Größe) Referrer Policyorigin DNS-AuflösungSystem

access-control-allow-credentials true access-control-allow-origin https://www.google.de access-control-expose-headers www-authenticate,vary,vary,vary,content-encoding,date,server,content-length alt-svc h3=":443"; ma=2592000,h3-29=":443"; ma=2592000 content-encoding gzip content-length 271 content-type application/json+protobuf; charset=UTF-8 date Sun, 04 May 2025 08:17:21 GMT server ESF strict-transport-security max-age=10886400; includeSubdomains vary Origin vary X-Origin vary Referer www-authenticate Bearer realm="https://accounts.google.com/" x-content-type-options nosniff x-frame-options SAMEORIGIN x-xss-protection 0

Accept */* Accept-Encoding gzip, deflate, br, zstd Accept-Language de,en-US;q=0.7,en;q=0.3 Alt-Used waa-pa.clients6.google.com Authorization SAPISIDHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 SAPISID1PHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 SAPISID3PHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 Connection keep-alive Content-Length 24 Content-Type application/json+protobuf Cookie NID=523=MBWiPC85DYZCzl8-EK8bYa95iwTCHa7LVB0BogcsgmGtFizk5w8RJd3948wcxwzRjxpJFwCJE6YipP7mQsyatvIsc-n2XMqg0czG7uZyhzqSh7-OXXx0zCGK0Jxbp8CS-euZsfMgSdkANnn_rdx_S0dJgyOTXW_Ea4Iepe10SElbykFmPT4hOmhgqzZHfw Host waa-pa.clients6.google.com Origin https://www.google.de Referer https://www.google.de/ Sec-Fetch-Dest empty Sec-Fetch-Mode cors Sec-Fetch-Site cross-site User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0

   X-Goog-Api-Key
   	AIzaSyBGb5fGAyC-pRcRU6MUHb__b_vKha71HRE
   X-Goog-AuthUser
   	0
   X-User-Agent
   	grpc-web-javascript/0.1

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 77ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

My ISP is VirginMedia and I use their Webmail system for all of my email requirements.

I have FireFox set to download new versions when issued and upgrade when my machine is rebooted.

I rebooted yesterday and the new version FireFox (v138.0.1 (64bit)) was installed.

When I checked my mail later on I got the message:

   Error: Failed to load messages.  Retry.

And that has remained the same for more than 24 hours; none of my folders are accessible and I have been unable to send mail; I have 44 messaqes in my Inbox and 2 in my Spam folder.

I contacted Virgin's Tech Support earlier this evening and they were unable to find any faults at their end, and they suggested trying another browser (which I was loathe to do since FireFox has been my choice for more years than I care to remember ~~ but I bit the bullet and installed Opera - and found that I was able to access my webmail and all of its' folders at Virgin.

Please tell me that there'a fix on the way, I don't want to switch from FFox and nor do I want to run two browsers at the same time.

I have a program up on cookingasmedicine.thinkific.com where students can go into my course and play videos. Everyone else can get the videos to play except me (the teacher) form my Lenovo computer. It used to work as I created the course with videos working. I can however see them operate on Internet Explorer! I have tried every setting, cookies, cache, etc. Nothing changes! This happened suddenly after an update about a year ago, it's been that long that I've been trying to get videos going again!

I called Thinkific and they can not recreate the video problem on their end - it's just my computer it seems. Other students using FireFox can see the videos as well - just not ME! It can't be my computer since I have been able to see the videos with no problems for years using this same computer. Now, I have to switch over to Edge or Internet Explorer in order to see the videos in my class program. Even if I uploaded new ones, they just won't play for me on my desktop. Thank you. Claire PS My current browseer is Firefox Thanks, Tazz

Hello,

I can't see the livesteams on Clawcrazy.

It was working fine yesterday, I can see them on chrome from my pc and another device with Firefox can see them.

I have tried disabling my add-ons, clearing the cache, updating the gpu, making a new Firefox profile, turning enhanced tracking protection off and a private browser.

In each attempt I've always restarted Firefox and restarted my pc 2 times.

I'm out of idea's now.

I have a screenshot of the console and its errors.

would really appreciate the help.

Dear,

On the following site "https://www.vrt.be/vrtnws/" I always get the following message, of which Screencapture has been added. This happens on three different computers. Everything is normal in Edge or Chrome.

Kind regards, Joseph De Ridder

Suddenly today--this has never happened before--Firefox won't allow me to log in to Facebook. It just circles, again and again, through the login process. I can log in to Facebook on Chrome and on my phone, so I know that it's not a Facebook issue. I enter my login and password, no problem. Then it sends me a code, and I enter it, and then I get a messages saying I have to "log in first" - again and again, in circular fashion. NO problems on other browsers.

Hello everyone. Google keeps telling me there is unusual traffic coming from my computer and requires captcha all the time. It only happens with Firefox and only when I launch a search from a blank tab, not from bookmarks. Environment : Firefox (last version) Windows 11 Family (updated), antivirus Bitdefender (support team does not detect any problem).

Please can anyone help me fix that ?

Thks a lot. Edms

Tabs of Gmail not working in Firefox Browser even after clearing history, cookies and the issue persist after logging out and re logging in. The issue doesn't happen in other browsers.

When trying to log onto YouTube on my Windows 11 laptop through Firefox or Edge, I input my name & password then Google says, "Couldn't sign you in. Google couldn't verify this account belongs to you." I was on fine yesterday. I can get on with some other gmail accounts that I have, but my main gmail account only works on Chrome now.

I have been using Firefox desktop for over 15 years. However, I frequently encounter websites which do not run well on Firefox. Recent examples I remember are Virgin Atlantic, and Holiday Autos. My bank website is another relevant example. I have to switch to Chrome, which does not have this problem. Considering that Firefox releases updates rather frequently I'm surprised this has not been addressed.