Firefox Community Forum

A new Facebook link can open Firefox and work, but subsequent Facebook links result in a failure. The error message is "This content isn't available right now When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted."

The Facebook links work with other browsers.

Restarting Firefox begins the cycle again. This has become a problem just in the last month or so.

I’ve been experiencing an issue where dragging a URL or text from Notepad++ into Firefox causes the text to be removed from Notepad++. It behaves like Firefox is requesting a MOVE operation instead of a COPY. This only happens with Firefox, dragging the same text into Vivaldi, Chrome, Edge, etc. does not delete the text.

Here’s everything I’ve already tried:

1. Verified it’s not a Notepad++ setting Disabled “Multi‑Editing” in Notepad++ Restarted Notepad++ Confirmed the issue only happens with Firefox, not other browsers

2. Tested Firefox Safe/Troubleshoot Mode Launched Firefox in Troubleshoot Mode (no extensions, no themes, default settings) The issue still happens there, so it’s not caused by an extension or add‑on

3. Created a brand‑new Firefox profile Went to about:profiles Created a completely new, clean profile with no imported data Tested dragging again — the issue still happens even in a fresh profile

4. Reset and recreated drag‑related Firefox preferences I checked and/or reset the following in about:config: ui.dragThresholdX → recreated as Integer = 16 ui.dragThresholdY → recreated as Integer = 16 dom.event.clipboardevents.enabled → set to false browser.drag_out_of_frame_style → set to 0 browser.search.context.loadInBackground → false browser.tabs.searchclipboardfor.middleclick → false browser.urlbar.update1 → false widget.disable-native-drag → true Restarted Firefox after each change. None of these resolved the issue.

5. Tested modifier‑key behavior Holding CTRL while dragging does prevent the text from being deleted → This confirms Firefox is treating normal drags as MOVE instead of COPY.

6. Verified it’s Firefox‑only Dragging the same text from Notepad++ into Vivaldi, Chrome, Edge, Word, Notepad, etc. works normally Only Firefox causes the source text to be removed

I'm at a loss of what the issue can be or where to go from here or if there is no fix at the moment.

Hi this can anyone shed anylight on this please? I was using Facebook earlier today with no problem then now it won't run nor open yet it runs fine in Google Chrome. I've cleared out the Cookies ect and re-tried but its not pitching anything.

Many thanks Rob

Since more than a month ago I've been unable to access my AOL email on my M1 iMac using Firefox. Going to mail.aol.com now causes Firefox to hang, as does going to aol.com and then clicking on the "Mail" icon/button at the top of the browser window. The problem started after I installed the 2nd-to-most-recent Sequoia update; it continued after I installed the most recent Sequoia update; and it's still occurring now that I've upgraded to Tahoe 26.4.1. I tried uninstalling the few extensions that I was using in Firefox, but that didn't help. Neither did refreshing, updating, or reinstalling Firefox, and the problem occurs even when I've started Firefox in Troubleshoot Mode. I'd like to blame the MacOS updates for the problem, but those updates didn't prevent me from being able to log into my AOL account with Safari or Chrome. Thanks in advance for any suggestions that'll enable me to access my AOL email via Firefox again.

We have a customer who logs into her Microsoft account at: https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-administration

Once you log into this page, it directs you to Microsoft CoPilot. From here the user can select which Office App they would like to open or they can open their Microsoft 365 Admin Center. Until recently, this worked fine, now though when you get directed to the CoPilot page it does not allow the user to select anything on the page. We have put the browser in Troubleshoot mode and experienced the same issue. On a separate device (outside of the network) installed Firefox and ran into the same issue. On a third device that also did a fresh install of Firefox and does not have our SentinelOne Anti-virus Software on it and experienced the same issue. We tested on a mobile device and the site works well so it seems to be isolated issue to desktop/laptops. The page loads up perfectly on all the devices with no errors, its solely when trying to click within the site that none of the functions work.

Some few weeks ago (2-3), when trying to access my online banking account, the time from Login to access went from 10 seconds to a minute or more. I've tried everything I know to deal with it, including calling Tech Support at my bank. Nothing. I suspected AdBlocker+ but that is not it. I have uninstalled and reinstalled Firefox to no avail. I've cleared history. Nothing. The only thing that works consistently is to access my online banking site using Chrome. How sad is that? Chrome performs exactly like Firefox did up until a few weeks ago. I also am having the same problem trying to access a municipal online records account. When I try that site with Chrome it flows immediately from Login to access. I can only assume something has changed in Firefox in a recent update. I may try to go back to an earlier version to see if that helps.

Running this on a Windows 11 desktop machine. There were no changes made to either my computer or the Firefox settings prior to the onset of this issue.

Any suggestions are appreciated.

Just installed FF Nightly 152.9a1 and can't post replies to the Apple Support Communities. I had the same problem with a previous version of Nightly. A fix was posted but now I can't find it.

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox - just not my bank statements! I HAVE been able to download bank statements successfully in the past, using Firefox, but now am unable to. When I try to download statement from the bank website, firstly I get a black screen with small message saying "No preview available", and an invitation to download. On clicking Download, I'm taken to a white page saying "Error No API key found in request. request_id: a2ad87061f2bed614b1d53708d35cb26", but no further options. I've exchanged messages with my bank, who've found no solution, and advised me to look into it with you guys - ie, Firefox browsing. I've played around with Firefox settings, cookies, security settings, etc, but all to no avail.

Any clues how I can resolve this?

I couldn’t open our Dell OME (wouldn’t even bring up the login screen). I won’t go through everything I tried, but it seems to be the recent Firefox 150 update.

Same result on multiple PCs and in private mode, but worked in Edge or Chrome.

When I access one website ( https://investright.hdfcsec.com) for my Demat account, it opens a normal page . There is one more option to view my other holdings, by clicking one link in the current page,(it is supposed to open in next tab) but it does not open , but simply keeps showing it is accessing the page, endlessly , but never opens. But the Same website (https://investright.hdfcsec.com) opening in Chrome browser , opens the next page ( I desired to open other holding) instantly , without any Delay. Why there is problem to access in Firefox "next Link" on this website? How to resolve such an issue, as there is no error indication , but simply showing busy, in finding the next link? Is it that some things are preventing to open the Link?

Firefox browsers are not working on the Office 365 web portal. None of the links in the site work. The apps link for Office apps is missing. We have tried it from multiple computers and used both Firefox and Waterfox. The Office portal loads but is stuck on Web more and clicking on the Work tab at the top does nothing. Clicking on anything else on the page also does nothing. The same portal page works normally in Edge and Chrome.

Good Afternoon. After updating my W11 machine with the latest Firefox version 150.00 programs inside online OFFICE do not open! I have tested with Chrome and it is working fine. Please verify this issue. many thanks

I can not log in to home depot website because it won't send me the verification code. No other website gives me this problem and I can log in with Chrome.

How can I fix this?

mike

Using the Firefox browser: Logging into MS365 via https://login.microsoftonline.com has recently caused the “Copilot homepage” (m365.cloud.microsoft) to freeze. There is no response to mouse clicks or keyboard input. The login name is displayed in the bottom left corner, but there is no reaction with information and options as usual. The “Show App” option above the login is missing. Entering the username, even in MFA input, works without errors; all users are logged in via Entra. Access via MS Edge works as before, as does Firefox.

Translated with DeepL.com (free version)

from some dayes before does not work `www. bdris.gov.bd' site. another site work prperly. how can i get the system please, tell me that. thanks

Hello, Windows 11 Firefox doesn't work with some sites e.g. - https://kanopy.com, https://my.echecks.com/..., cpb.bank and others. I have to switch to Chrome to visit those sites. I keep boosting of Mozilla and its products. I assist and try to teach other to use browsers, specifically Firefox. Then I have to direct them to Chrome because Firefox is not working with a specific site.

I'm going crazy trying to use the Suno AI music app that I have on my desktop computer here on this laptop. I use Google chrome on my desktop for Suno because it didn't want to work with Edge. I works fine with Chrome. Chrome didn't let Suno run on my laptop so a friend of mine said to use Firefox. So I've spent half the afternoon trying to migrate files, programs, apps and data from my desktop over to my new laptop. My desktop is Windows 10 and my new laptop is Windows 11 if that make any difference. I can just click a tab on my windows 10 desktop and bring up all of my files and saved songs on Suno. That's a far cry from what I'm experiencing here on my laptop. I can't bring up Suno no matter what I do. I need to be able to be mobile with a laptop for my music and recordings. Please help`````!!!!! I keep changing passwords, passcodes, etc, trying to get in.