Strange intermittent error in Firefox
I’m the owner of a Korean webtoon platform at https://newtoki.com.co/, and I’ve recently run into a strange, intermittent issue that only seems to happen in Firefox. Her… (kàsi)
I’m the owner of a Korean webtoon platform at https://newtoki.com.co/, and I’ve recently run into a strange, intermittent issue that only seems to happen in Firefox.
Here’s the situation:
The site loads fine most of the time, but occasionally when I (or some of my users) try to open it, Firefox throws a “Secure Connection Failed” message with an error code like SEC_ERROR_OCSP_INVALID_SIGNING_CERT or sometimes NS_ERROR_NET_RESET.
This happens randomly — sometimes on the homepage, sometimes when navigating to a category or content page.
I’ve tested in Chrome and Edge, and the site loads without any errors there.
Steps I’ve taken so far:
Cleared Firefox cache and cookies, restarted the browser — no change.
Tried in Firefox’s Troubleshoot Mode — still happens occasionally.
Contacted my hosting provider — they checked the server logs and SSL configuration and told me everything is fine on their side.
Verified my SSL certificate chain with an online checker — no obvious issues found.
Additional details:
I’m based in Korea and use the site daily for uploading and managing content.
Some users outside Korea have also reported the same error, but not consistently.
The issue started about a week ago, without any major changes to the site’s code or hosting environment.
I’m wondering if this could be related to Firefox’s OCSP stapling checks, a caching issue, or something about how my CDN is serving resources.
Has anyone seen similar behavior in Firefox with otherwise valid HTTPS sites? Any suggestions on what I can check next would be greatly appreciated.
Thank you in advance for your help!