Firefox Community Forum

I have a Brother DCP-L2550DW printer that is connected via a network cable. Any other browser, i.e. Edge or Chrome, seem to be able to connect and print just fine. Firefox fails to print and there is no information about why. I have checked Event Viewer, turned off all the extensions, tried the about:config to reset printer options. Every single suggestion I've found so far fails to fix it. I have a great deal invested in using Firefox (bookmarks, etc.) so I'd like to keep it as my default browser, but not being able to print is SO annoying. Any suggestions?

Here's a good example right here. If I tried to print this page, the icons above this box would print over the text on every page, making the text not readable. How can I stop the icons from printing???

I have a Canon TR8620 printer and a desktop PC. Yesterday I tried printing off a couple of text selections from two different sites. Both times the printer malfunctioned, printed the selection only partially and kept repeating this until I turned the printer off.

I contacted Canon support, and we went through a series of troubleshooting exercises, and he determined there was no problem with the printer itself. He suggested I tried printing from another browser.

I switched to MS Edge and successfully printed off two different items without a hitch. He and I both agreed that it appears to be a Firefox problem.

I recently updated Firefox to 144.0.2 (64-bit) and am suspicious the problem may lie there. I am running Windows 11 Pro.

I don't necessarily have a question, I just thought you might want to be made aware of this problem.