Firefox Community Forum

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancelled. But I haven't been refunded yet, and noticed that the card number on the receipt is completely different than the one I used, in fact. None of my cards have the number shown.

I have card data saved for a number of cards in Firefox, and I am looking to clean that data up. However, when I go to Settings>Passwords and autofill>Payment methods>Manage payment methods no cards are showing up as saved. I also know that this is not Lastpass causing issues, as this card data is not saved in Lastpass. I have attached screenshots of both the manage payments page and the card data showing up for autofill selection on a webpage add payment method screen.

Issues with redirect. A group I am a member of uses Constant Contact. An email is sent with a link to a report. Receive this error:

Server Not Found

Firefox can’t connect to the server at deuaxb4ab.cc.rs6.net. What can you do about it?

This worked last week.

Firefox 152.0.4. Win10

I have to reload history, bookmarks, passwords each 3 - 4 days, when Firefox refreshes the software. It was not happening before, just in the last two moths. How can I fix it?

I have already turned off the 3 or 4 different types of firefox suggestions in the settings. Did they add yet another one? I can't find anything about it in the settings. How can I be sure I never get a pop-up suggesting any sort of wallpaper again?

Hello community,

I've been moved to MacOS at work and since then, Firefox will not always restore my pinned sites when I start it the next day.

Here is what I do:

1. Right click a tab, select "Pin Tab"
2. Go about my day
3. At the end of the day, I close Firefox by using command Q and shutdown my Mac
4. The next day, I start Firefox and most of the time, my pins are gone

I did not have this issue on Windows Firefox. I am using MacOS 26.5.2 and Firefox 152.0.4 Firefox says "Your browser is being managed by your organization" in settings. It is a link that can be clicked and the only active policy showing there is "DisableAppUpdate" which I assume is because we have our own tool to manage software updates.

Any idea what could cause my pinned tabs to disappear? I did not really customize the settings so far, I do NOT clear browsing data when exiting FF and the startup option "Open previous windows and tabs" is NOT selected. I have Ecosia and 1Password as plugins.

Any help appreciated, thank you.

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it doesn't seem to work on https://wiki.openstreetmap.org/wiki/NL:Basisregistratie_Adressen_en_Gebouwen which I'd like translated to English. Even though Firefox thinks the page was translated, only one of the headings seems to be in English.

I would like to understand how to troubleshoot this and help you improve this great feature. Thank you in advance.

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Around July 2nd I opened FireFox to find that the text on whatever screen I was on is spaced in an ineligible form. It seems to be the correct spelling, just jumbled together. I've tried adjusting the fonts, browser acceleration, to no avail. It's becoming difficult to read, and it has only been affecting the desktop browser. It works just fine on my Mac and phone, but not my windows computer. It is the only application that does this. I've updated my drivers and all.

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address

I've recently set up a similar thing on my work computer. Signed in using Mozilla account. I have since noticed that on my personal computer it says "Account disconnected."

I'd like to sign in again and sync them so that I always see the same settings, shortcuts, open tabs etc on both computers. But if I sign in right now, will I lose the customizations I've made on the work computer? Which computer will it consider to be the "source" of the newly synced information?

Windows 11 Pro Mozilla Firefox 152.0.4 (64-bit)

When creating a passkey for my Mozilla account, the Windows Security passkey program insists on using my old gmail.com address instead of my new protonmail.com address.

How can I purge Mozilla records of my gmail address and use my protonmail address?

Many thanks

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

This experimental "Permission" program and repeated new downloads several times weekly, are driving me crazy. Mozilla started this without notification/explanation.. Had no idea why I received frequent annoying downloads and popups for Permissions. A little bit intrusive don't you think? Stop it. No description applies in this circumstance.

The new "Copy Link to Highlight" button shifted the "search with" option down, which I use regularly.

I'm not entirely sure what the new option does, but I would like to either disable it or shift it further down out of the way