Outlook webapp does not scroll in the folders section

Hi, This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been … (kàsi)

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

Asked by imrich.antal 39 àwọn ìṣẹjú ṣẹ́hìn

Browser resize is stop been dynamic after some time

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMg… (kàsi)

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMgoyxvHFcXyddJXkr8z4rfmSLhkM/view?usp=sharing About my browser: https://i.imgur.com/Uwy68UQ.png My linux is: Ubuntu 22.04 firefox installed by Snap.

Asked by DavidT 4 àwọn wákàtí sẹ́hìn

Last reply by DavidT 48 àwọn ìṣẹjú ṣẹ́hìn

Firefox freezes

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes. I have uninstalled and reinstalled. Using Windows 11 Pro 22H2. … (kàsi)

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Asked by Trevor Appleton 2 àwọn wákàtí sẹ́hìn

Last reply by Trevor Appleton 1 wákàtí sẹ́hìn

Incomplete Bookmarks Import to Firefox from Opera

Hello, When I use the Bookmark wizard to import my bookmarks from Opera to Firefox, only my bookmarks bar is transfered. That's only ~350 of my thousands of bookmarks. H… (kàsi)

Hello,

When I use the Bookmark wizard to import my bookmarks from Opera to Firefox, only my bookmarks bar is transfered. That's only ~350 of my thousands of bookmarks. How do I get the rest of them to import?

Thank you for your help, -Cinturon Candena

Asked by cinturoncadena 1 wákàtí sẹ́hìn

Streamers on Twitch showing as Offline when they are actually Streaming

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot). I've tried clearing cache and … (kàsi)

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot).

I've tried clearing cache and cookies and do not currently have any pluggins that affect Twitch.

Asked by loveforbooks 10 àwọn wákàtí sẹ́hìn

Last reply by loveforbooks 1 wákàtí sẹ́hìn

Firefox is not using direct WebRTC connection when disabling TURN protocol but candidates are presented

Hello, we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall. Due to performance … (kàsi)

Hello,

we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall.

Due to performance issues we wanted to try and let the clients connect directly to the udp ports 16000 - 32000

In Chrome this works as expected.

In Firefox however when we set "media.peerconnection.turn.disable" to "true" FF does not find any WebRTC candidates. We checked the logs and it says there:

"relay only option is set without any TURN server configured" "relay/proxy only option results in ICE TCP being disabled"

But thats NOT true! The option "media.peerconnection.ice.relay_only" is definetly set to "false"

Tested on FF 115.5.0 ESR and 120.0.1

Does anyone have an idea whats happening here? Why doesnt FF even try to make a direct connection?

UPDATE: I just ran a test on our dev system. If we configure BBB so that it does not offer any TURN-servers, FF uses a direct connection. Sadly that is not possible, since we need the TURN server for external connections. When there are TURN-Candidates but TURN is disabled via FF config no connection is established at all. This definetly semms like a bug in FF, since the browser should still be able to simply try and connect directly.


Thank you for you support

Asked by florian.seifer 4 àwọn wákàtí sẹ́hìn

New installed firefox is not sync with my older one

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot… (kàsi)

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot my Firefox account password. After I reset my firefox account password, firefox is now not syncing any of my data.

New: Is it true that changing the Mozilla account password will cause the sync data to be lost? If so, why didn't I get any warning before changing the password? In the current state, if I log in the account on Firefox Android, will the information on the Android device be lost, or will the desktop Firefox sync with it? please guide me

Asked by Shaho Khedri 3 àwọn wákàtí sẹ́hìn

Slow Loading video

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in … (kàsi)

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in Youtube, in firefox the video have to download certain amount so that it can show the video,which causes stutter and slow loading, in chrome its instantly loads we who using with limited internet speed facing this issue, hope you will fix this, thanks in advance You guys are great, sending love

Asked by diptochowdhury1919 3 àwọn wákàtí sẹ́hìn

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (kàsi)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 1 ọjọ́ tó kọjá

Last reply by madekatsu 7 àwọn wákàtí sẹ́hìn

Audio issues using external devices with Google Meet

I use Google Meet multiple times a day for work meetings. After switching to Firefox from Chrome recently, I have noticed some persistent issues to do with audio from dev… (kàsi)

I use Google Meet multiple times a day for work meetings. After switching to Firefox from Chrome recently, I have noticed some persistent issues to do with audio from devices external to my laptop. I have a USB external microphone, a USB sound card that powers external speakers, and wired headphones that I use through the laptop's headphone jack. In macOS my default audio input is the external mic, and default output is the wired headphones.

The first issue that I noticed when using Firefox in meetings was that people reported an echoing effect on my audio. Audio from everyone else sounded fine to me. Changing my microphone source in Meet or in macOS did not seem to help, nor did disabling echo canceling in Meet. What did help was disconnecting the USB microphone completely. The impression that I got was that Meet was taking audio from both the USB mic and laptop mic at the same time, even though only the USB mic was selected. This has happened every time I used Meet.

The second issue that I noticed just happened for the first time today. (Note: I now have my USB mic unplugged until I can resolve the mic issue.) In macOS I had my wired headphones set as the audio output device. I joined a meeting, and I was hearing the meeting audio in my headphones and the external speakers (USB sound card) at the same time.

I've used Meet with Chrome for the last few years and never had this type of issue.

Something I have noticed that may be relevant is, when I open Meet in Chrome and go to the Meet settings, it shows my USB sound card and wired headphones as audio input/output options that I can select, in addition to the built-in laptop speakers. But when I open Meet in Firefox, the settings only show the USB sound card and laptop speakers for output - they don't show my wired headphones. FWIW, media.setsink.enabled is set to "true" already - I saw this mentioned as a solution in a similar question from 2022.

Is there anything I can check, or debugging data I can capture when this issue happens, which would help figure out the root cause?

Asked by owen16 8 àwọn wákàtí sẹ́hìn

Firefox unable to load videos

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is … (kàsi)

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is to reset my computer as sign offs, locks or returning to sleep do not clear the issue. I've tested on different browsers/sites and can confirm that this is exclusive to firefox. I have booted firefox in troubleshoot mode, cleared my history and given the sites time to load with no luck on any of them.

Is there a solution to this?

Asked by Bobn242 10 àwọn wákàtí sẹ́hìn

FF120.0.1 full screen videos not displaying properly

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i eit… (kàsi)

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i either hide the taskbar or scroll down both of which is a nuisance. On some sites the task bar stays at the bottom which it didn't used to do. link text

Asked by backspace1 1 ọjọ́ tó kọjá

Last reply by backspace1 10 àwọn wákàtí sẹ́hìn

unable to load Rise of Cultures game because of a JavaScript error

Here is the error report i am receiving when i try to load the game. How do i fix this? RuntimeError: integer divide by zero @https://moceu.innogamescdn.com/Build/1c307f8… (kàsi)

Here is the error report i am receiving when i try to load the game. How do i fix this? RuntimeError: integer divide by zero @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[217536]:0x34d900c @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[4250]:0x1d58f1 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[217424]:0x34d54a1 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[1633]:0x16e45a @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[149737]:0x2553519 invoke_jiiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:465114 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[8786]:0x2ac52b @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[91168]:0x187d0fb @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[217410]:0x34d4c73 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[642]:0x155a63 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[127315]:0x204ba8e @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[3788]:0x1c7130 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150164]:0x2556213 invoke_viiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443411 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[50399]:0xd9ea42 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84349]:0x1758c2a @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84350]:0x1758d16 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84348]:0x1758c1f @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[232528]:0x37f6f31 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[678]:0x156db8 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150163]:0x2556203 invoke_iiiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443049 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[99067]:0x1a6cf8c @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84159]:0x174ec70 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84158]:0x174eb84 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[232302]:0x37ea9cb @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150169]:0x25562ae invoke_iiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443578 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[100767]:0x1ac2c00 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84085]:0x1749e5e @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84084]:0x1749d72 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[235979]:0x3884e31 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150164]:0x2556213 invoke_viiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443411 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[235971]:0x38846c9 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[1197]:0x162b18 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[101965]:0x1afabca @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150167]:0x2556290 invoke_viiiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:445993 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[101966]:0x1afae47 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[24832]:0x6ab8be @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150164]:0x2556213 invoke_viiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443411 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[115350]:0x1db7f6c @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[115351]:0x1db997a @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150170]:0x25562b8 invoke_vi@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:442723 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[52533]:0xe5ee83 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150170]:0x25562b8 invoke_vi@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:442723 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[52504]:0xe5c83b @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[115141]:0x1da81e0 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[165566]:0x2a33019 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[24383]:0x6a0585 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150171]:0x25562c6 invoke_iiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443229 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[4145]:0x1d2448 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[68819]:0x14b955f @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[1729]:0x17134f @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[36689]:0xa959b5 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[161843]:0x29ab9c8 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[65825]:0x127f731 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[154978]:0x26676b1 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[68683]:0x14aabea @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[68683]:0x14aac5b @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[64692]:0x11c9295 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150162]:0x25561f1 browserIterationFunc@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:237760 callUserCallback@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:190958 runIter@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:192234 Browser_mainLoop_runner@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:190493

Asked by bene443 11 àwọn wákàtí sẹ́hìn

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (kàsi)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 4 àwọn oṣù sẹ́hìn

Last reply by brianna.cacchione 4 àwọn oṣù sẹ́hìn

Firefox 120.0.1 Memory Leaks, Windows 11 & 10, not a new issue

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had … (kàsi)

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.

Asked by Craiga 1 ọjọ́ tó kọjá

Last reply by Craiga 12 àwọn wákàtí sẹ́hìn

Right click - tab opens but blank window

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts? … (kàsi)

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts?

Asked by temppub 22 àwọn wákàtí sẹ́hìn

Last reply by temppub 14 àwọn wákàtí sẹ́hìn