Firefox Community Forum

Hi,

Yesterday I opened Firefox and found that it had completed a factory reset (without asking me) and I have lost all of my data and settings, particularly from plugins (Simple Tab Groups for example). I have a folder called Old Firefox Data on my desktop, and I have copied the files into the profiles folder from about:support, but I have still lost all my settings.

This is extremely frustrating and will take a lot of time to get everything back to how it was. Please let me know how to restore to my old state.

Hi Mozilla Community,

I’ve been experiencing some issues with video playback on Firefox, specifically on YouTube. Videos seem to always play in a choppy manner, no matter the quality settings. I’ve tried clearing the cache and updating Firefox, but the issue persists. I’ve also checked my internet speed, and it's stable, so I'm not sure where the problem lies.

Has anyone else faced this issue? Any suggestions on what might be causing the choppy playback or how to fix it?

To give some context, I was also recently looking at how efficient high-speed trains operate around the world, and came across a fascinating comparison of the top 10 fastest trains in India. Just like video streaming, maintaining high performance and smooth operation is key — it made me realize how even small optimizations in streaming might have a big impact on the experience.

I appreciate any help or insights from the community!

Thank you!

Is there a way to permanently set sorting from A-Z? When I open a file & go to site, I then have to reset sorting within the folder when I go back. Using down arrow sends me to the next folder. Have been Mozilla user for decades but didn't open account until recently. Always set to my default, even on latest PC, in conjunction with other programs. Don't like Microsoft programs.

Guess I probably owe Mozilla a donation but have tight budget, as Sr. on Social Security. Maybe I can contribute a small amount if that would help?? Don't want a subscription. Can't afford it.

I can't delete my search history even though I click on "clear history". what is going on? I even have history on my "private browsing " page on firefox. What gives? Can this be fixed?

不確定為什麼 ...

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有時 ...

縮放比例自動變為100% ...

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有時 ...

按1下( Alt鍵 ) ... 在鍵盤按一下( Ctrl + F ) ...

縮放比例( 縮小 ) ...

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hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead of your selections above" is enabled. don't have same issue in any other gtk apps on my system.

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

I find the use of validation tests (captchas) with images abusive. One may have to click on those pictures for 10 minutes before he can open a bookmark. this is showing more interest for bots than for persons. As a result I avoid using Firefox as much as possible, and turn to other bowsers that will met you get what you want. why don't invent another system?

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

When use the built-in button on a video to fullscreen it (Youtube or any other site) then the taskbar will do the animation to go away then instantly come back up. If I use f11 I to fullscreen all of firefox the taskbar does not show. Why is this happening with videos? Using other browsers I do not encounter this issue.

I use a MacBook Air running on Sequoia 15.5. Firefox was updated several days ago to 140.0.2 (aarch64).

Since yesterday, Firefox has repeatedly stopped running. (It might have started sooner, but I didn't use the computer over the long weekend.) It won't load pages. Sometimes I get the spinning wheel. Usually, I have to force quit.

I've cleared the cache, restarted the browser, and restarted the computer repeatedly. Restarting the computer sometimes helps. Now is not one of those times.

Also, the About Firefox window is open, and the Checking for updates . . . wheel keeps spinning.

There are no connectivity issues otherwise with my computer or other apps.

Does anyone know why this is happening? Do I need to go back to the last version of Firefox? Uninstall/reinstall?

Mozilla is asking for a Master? Password. Well, I don't recall setting one up. But to change to a new password, I have to have the original password. Since I don't have that, what can I do to set up a new password?

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их было очень много и они очень важны